Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Firefox 19.0.2 is having compatibility issues with Windows 7

  • 1 답장
  • 14 이 문제를 만남
  • 60 보기
  • 최종 답변자: philipp

more options

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

선택된 해결법

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.

문맥에 따라 이 답변을 읽어주세요 👍 8

모든 댓글 (1)

more options

선택된 해결법

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.