Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

FF14 seems to be generating fewer visits and conversions on our commerce site - can't explain it

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

Skootre
Skootre
more options

Starting July 17, Omniture SiteCatalyst shows a large shift from FF13 to FF14.

However the total number of visitors on our site from all previous versions of FF is about 30% lower since the FF14 update. Either there's a problem with Omniture SiteCatalyst not properly tracking FF14 properly (Omniture denies this!) or...

Conversions and revenue are down for us, which argues a usability issue with FF14 on our site.

However total FF visits are also down - which is harder to explain.

Has anybody encountered a similar issue since the FF14 update?

Starting July 17, Omniture SiteCatalyst shows a large shift from FF13 to FF14. However the total number of visitors on our site from all previous versions of FF is about 30% lower since the FF14 update. Either there's a problem with Omniture SiteCatalyst not properly tracking FF14 properly (Omniture denies this!) or... Conversions and revenue are down for us, which argues a usability issue with FF14 on our site. However total FF visits are also down - which is harder to explain. Has anybody encountered a similar issue since the FF14 update?

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe it is a consequence of the holiday season that just coincided with the Firefox 14 release.

Did you get any complaints from visitors that your site isn't working or looks different?

Are you using specific code that might not work in Firefox 14?