Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

The most recent firefox upgrade is not compatible with trend micro security and disabled it when I clicked on install. How do I get my trend micro back?

  • 2 답장
  • 12 이 문제를 만남
  • 26 보기
  • 최종 답변자: crollman

more options

I downloaded a security upgrade for firefox. When I clicked on install(or apply) I was told it disabled my trend micro security and there are no compatible versions with trend micro. It told me they would keep checking and let me know when one was available. NO GOOD. I paid a lot of money for my trend micro and want it functional. HELP! I did not click on finish. Does that mean the upgrade is not installed and that trend micro is still working?

I downloaded a security upgrade for firefox. When I clicked on install(or apply) I was told it disabled my trend micro security and there are no compatible versions with trend micro. It told me they would keep checking and let me know when one was available. NO GOOD. I paid a lot of money for my trend micro and want it functional. HELP! I did not click on finish. Does that mean the upgrade is not installed and that trend micro is still working?

선택된 해결법

I appear to have fixed this by going to the Trend Micro site and upgrading to the most recent version of Trend Micro Titanium 2012 V5.0. This uninstalled the earlier version on my computer and then installed the most recent version. Trend Micro is now working and I can browse with Firefox. The upgrade was free.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

I have the same problem, I think. After updating Firefox, there is no longer a Trend Micro icon in the system tray, and if I try to start Trend Micro I get a splash screen that subsequently disappears without doing anything.

However it appears that Trend Micro is still running. The Control Panel->Security Center indicates that virus protection by Trend Micro is ON.

Very annoying!!

XP SP3, Trend Micro Titanium Maximum Security, Firefox 8

more options

선택된 해결법

I appear to have fixed this by going to the Trend Micro site and upgrading to the most recent version of Trend Micro Titanium 2012 V5.0. This uninstalled the earlier version on my computer and then installed the most recent version. Trend Micro is now working and I can browse with Firefox. The upgrade was free.