Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

how do I resolve Pop up "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function”

  • 3 답장
  • 8 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

Firefox browser, and sometimes tabs, will not open and the error window "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function” pops up. When the error window is closed Firefox of the tab will open. I see many others have tis problem but I don't see resolutions that work for me.

Firefox browser, and sometimes tabs, will not open and the error window "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function” pops up. When the error window is closed Firefox of the tab will open. I see many others have tis problem but I don't see resolutions that work for me.

모든 댓글 (3)

more options

Please see solution in http://kb.mozillazine.org/Problematic_extensions for "McAfee Site Advisor".

(Windows): For best results you should uninstall McAfee Site Advisor from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

more options

As I said in my earlier expanded comments, this does NOT permanently resolve the problem. This after spending an hour on the phone with McAfee (India) on 2 separate attempts. McAfee said it is a Firefox problem which may account for no such issues with Explorer.

more options

Did you try to disable the McAfee Site Advisor extension?

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).