Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When I click the "submit feedback" option I get told to upgrade to the verison of firefox I already have.

more options

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Hi. I wish to submit feedback, so I click "help" then "Submit feedback". I get directed to a page: Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version. To do that, simply go to our download page and install/update to the latest version of Firefox! But: Firefox 4.0.1 Firefox is up to date I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

글쓴이 Dorsai 수정일시

선택된 해결법

Something you have installed - FBSMTWB - has your UserAgent stuck at Firefox 3.5.5 - see this support article:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (5)

more options

I notice this very web-site is having the same problem. Under system details to the right I have "3.5.5" when I have 4.0.1.

more options

Also, I wish to install "Status bar 4 ever" to get shot of the highly irritating jack-in-the-box pop-up address bar thing to the bottom left. . .

I have a pop-up blocker, and FIREFOX is providing a POP UP!

But I can not, as my copy 0f 4.0.1 is not compatible with an addon only compatible with 4.0.1!

more options

선택된 해결법

Something you have installed - FBSMTWB - has your UserAgent stuck at Firefox 3.5.5 - see this support article:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

Thanks the-edmeister, that did the trick!

more options

I went to this site, printed it, followed instructions, the reset button would not light, couldn't click on it.