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Account deletion without my request

alternative.rephrase819

I received the email below : Hello,

You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account.

Regards,

Mozilla Add-ons Team

I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org

Please recover my account, I created another account with my email

I received the email below : Hello, You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account. Regards, Mozilla Add-ons Team I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org Please recover my account, I created another account with my email

모든 댓글 (2)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

If your Mozilla Account has not been logged into for two or more years then it may be deleted due to inactivity. https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity

Though you should get warning emails sent to the email used for the Mozilla Account before the deletion date.

What a Mozilla Account is used for. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

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