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Sites only working in Chrome.

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rowant1
rowant1

Hello all 

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.

 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Hello all Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow. Now for my problem I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox. I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference. Is there anything that I can do or add-on to over-ride this problem? I am running Mint Linux 22.2 with Firefox 151.0.1

모든 댓글 (3)

Konstantina Papadea
Konstantina Papadea
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Mozilla 직원

Hi rowant1, could you add the url of the bank you're trying to log in to?

rowant1
rowant1 질문자

Hello and thank you for taking the time to answer. My bank here in New Zealand is Kiwibank - https://www.kiwibank.co.nz/personal-banking/

I have even installed an add-on 'Chrome Mask' to try to fool the system but that doesn't work. For this site firefox just jams up and won't respond to any commands. I have attached a screenshot of what I get when I do login.

jbr
jbr
  • Top 10 Contributor

Oof, that's bad. Thanks for the information. I'm adding it to a previous report:

Please do use the Report Broken Site functionality in the browser menu How do I report a broken site in Firefox desktop? as it may capture some debugging information.

Also when you mention "this site firefox just jams up and won't respond to any commands" does it mean that it eventually perhaps even crashes or lets the tab crash? In that case there would be crash reports submitted, that would help figuring out what they're doing that's having such an impact.

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