Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

accessibility

  • 3 답장
  • 0 이 문제를 만남
  • 160 보기
  • 최종 답변자: Denys
  • 해결된 질문

I used my internet, including firefox, earlier this morning. Now I am no longer able to access it. What do I have to do to use it again?

I used my internet, including firefox, earlier this morning. Now I am no longer able to access it. What do I have to do to use it again?

선택된 해결법

Thank you, Denys. I am nearly 80 years old and quite computer ignorant so I had my computer person get in and fix the issues. It turned out Spectrum (my internet provider) was doing upgrades in the system recently and somehow there were some consequences. However, my friend has put it back to the way I want it so I am fine now.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

Hi,

Are other browsers/apps able to access the internet? If so (and the problem occurs only in Firefox), what error messages do you see?

선택된 해결법

Thank you, Denys. I am nearly 80 years old and quite computer ignorant so I had my computer person get in and fix the issues. It turned out Spectrum (my internet provider) was doing upgrades in the system recently and somehow there were some consequences. However, my friend has put it back to the way I want it so I am fine now.

Got it, thank you for the update! Please feel free to ask new questions whenever you face any issues again.

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.