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Google AI Studio is not displayed correctly (Firefox 115.30.0esr 64-bit, Windows 7x64)

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  • 최종 답변자: Agent virtuel

Marina Lumpanoff
Marina Lumpanoff

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.
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모든 댓글 (8)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

nguyenkhaclam2015
nguyenkhaclam2015

Try downloading Firefox 115 ESR. Your Firefox might be too old to load Google AI Studio. Maybe with other sites like Google Colab, ModelScope, Huggingface,... that problem will happen when your Firefox is too old.

Agent virtuel
Agent virtuel
  • Top 25 Contributor

Hello

For information purposes. https://whattrainisitnow.com/release/?version=esr

https://support.mozilla.org/en-US/questions/1550675

Marina Lumpanoff
Marina Lumpanoff 질문자

jonzn4SUSE said
I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

Unfortunately, enabling this mode did not affect the interface in any way.

Marina Lumpanoff
Marina Lumpanoff 질문자

nguyenkhaclam2015 said
Try downloading Firefox 115 ESR. Your Firefox might be too old to load Google AI Studio. Maybe with other sites like Google Colab, ModelScope, Huggingface,... that problem will happen when your Firefox is too old.

I am using the latest version of the browser.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Marina Lumpanoff said

jonzn4SUSE said
I would assume it's due to the win7, but did you try with Firefox in Troubleshoot Mode?

Unfortunately, enabling this mode did not affect the interface in any way.

Right. Time to get something newer. There are so many win7 user posting similar issues, but let me go boot my win7 laptop and test.

James
James
  • Moderator
  • Top 10 Contributor

Firefox 115 ESR is based on the old Firefox 115.0 Released July 4, 2023 but with allowed stability security fixes since.

To use a more current version like Firefox 140.5.0esr or the 145.0.2 Release you need Windows 10 11 to run. Or you can dual boot with a current Linux distro and use the Firefox Linux tarbal from Mozilla to get internal Firefox updates from Mozilla much like Firefox on macOS and Windows.

Agent virtuel
Agent virtuel
  • Top 25 Contributor

Hello

To complement, this discussion.

https://support.mozilla.org/en-US/questions/1551247

The video cannot be played.

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