Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Printing Thunderbird emails - default number of copies on printer menu is 2

  • 9 답장
  • 0 이 문제를 만남
  • 27 보기
  • 최종 답변자: chattome

more options

Every time I want to print an email, the default copy number on my printer menu is shown as 2.

I don't know how, when or why this change [from 1 copy to 2 copies] happened.

I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc.

When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.

Every time I want to print an email, the default copy number on my printer menu is shown as 2. I don't know how, when or why this change [from 1 copy to 2 copies] happened. I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc. When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.
첨부된 스크린샷

모든 댓글 (9)

more options

You can try to go to Help > Troubleshooting information . scroll down on that page till you find the printing section and press Clear saved print settings

more options

Thank you for your suggestion. It made sense and I expected it to work, but sadly it didn't. 😞

more options

can you post a screenshot from the printer setting window?

more options

This is a Windows setting not Thunderbird's.

You need to modify your Windows printer default printing copy and it will automatically reflect in Thunderbird.

글쓴이 Michel T 수정일시

more options

Thank you both.

Please see uploaded image of printer settings. It shows 1 as the default - and 1 copy is what I get when I print a document saved on my PC, but the default setting for emails is 2 - as per my first upload. I change it to 1 but it reverts to 2.

more options

You may want to clear Thunderbird Settings :

From Thunderbird

Open the Menu: Click the Menu icon (three horizontal lines). Go to Help: Select Help > More Troubleshooting Information. Clear Settings: Scroll to the bottom of the page and click the button labeled Clear saved print settings. Restart Thunderbird: Restart the application for the change to take effect.

more options

Hello Michel T

I think you are asking me to do the same as Mad Maks suggested, which unfortunately did not work.

more options

Try removing your print driver and reinstall?

more options

Thank you for your suggestion. I will keep this in mind if the problem arises again.

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.