Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I’m having trouble verifying my Mozilla account

  • 2 답장
  • 0 이 문제를 만남
  • 287 보기
  • 최종 답변자: Kiki
  • 해결된 질문

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

선택된 해결법

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

선택된 해결법

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.