Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to install Bitwarden extension

  • 3 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: laporte.cj

more options

I am unable to install the Bitwarden extension (attempting to do so from the extension's official Firefox page). After prompting me to allow the add-on to be installed, the process hangs. Clearing all data did not help.

Running Firefox 121.0 64-bit on Windows 10.

Thanks.

I am unable to install the Bitwarden extension (attempting to do so from the extension's official Firefox page). After prompting me to allow the add-on to be installed, the process hangs. Clearing all data did not help. Running Firefox 121.0 64-bit on Windows 10. Thanks.

모든 댓글 (3)

more options

Try temporarily disabling any third-party antivirus or security software.

Visit about:third-party in the address bar and try disabling third-party modules.

more options

You may also want to check for any Enterprise Policies that could affect your ability to install add-ons. To view active policies:

Type or paste about:policies in the address bar and press Enter to load the page.

Is there anything on the Active list? If not, it will say "The Enterprise Policies service is inactive."

The most common source of Enterprise Policies is an IT department on a work PC. But they sometimes are added by other sources...

more options

Zeroknight, I blocked all third-party modules, restarted, and still could not install the Bitwarden extension. Three of those third-party modules were from Trend Micro anti-virus. This is a work computer and I am unable to disable the desktop Trend Micro client. Is it possible that the desktop program is the cause, even if the modules are disabled in Firefox?

jscher2000, thanks for the tip. I looked and there were no enterprise policies active.