Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Barclaycard on-line banking

  • 5 답장
  • 0 이 문제를 만남
  • 19 보기
  • 최종 답변자: harpthorn

more options

Firefox 117.0.1 Windows 10.0.19045 Build 19045 Unable to download statements on Barclaycard site. Just spent ages with Barclaycard chat who continued to say Firefox does not support pdf even though I said I was downloading on many other sites no problems. On Barclaycard site I did a transaction search and downloaded the result as a pdf OK. pdf downloads open directly in Adobe reader. Trying to download a statement does nothing, no error, just nothing. Microsoft Edge works ok. Been using Firefox for years on this site no problem. A latest Firefox update problem?

Firefox 117.0.1 Windows 10.0.19045 Build 19045 Unable to download statements on Barclaycard site. Just spent ages with Barclaycard chat who continued to say Firefox does not support pdf even though I said I was downloading on many other sites no problems. On Barclaycard site I did a transaction search and downloaded the result as a pdf OK. pdf downloads open directly in Adobe reader. Trying to download a statement does nothing, no error, just nothing. Microsoft Edge works ok. Been using Firefox for years on this site no problem. A latest Firefox update problem?

모든 댓글 (5)

more options

Does it still happen in Troubleshoot Mode?

more options

Still nothing

more options

I think I clicked the wrong button, it did not solve the problem

more options

What is your setting for Portable Document Format (PDF) in the download actions as this is usually set to open in Firefox what allows to use the download/save button in the PDF Viewer ?

more options

pdf was set to Save File (been using this for years without any problem). Changed it to Open in Firefox, could then download statements ok. Changed back to Save File and statements downloaded ok without opening in Firefox. Looks like toggling the setting has solved the problem.