Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to send emails

  • 1 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: Wayne Mery

more options

Hi, I am using Thunderbird 102.3.0 on my Laptop. I also use Firefox as my browser. Until recently I have had no problem sending emails. After updating my TalkTalk settings (as per their email) I cannot send but can receive emails. I have checked my settings with a friend who uses Tunderbird, Firefox and TalkTalk. The settings are identical and he has no trouble sending or receiving emails. When I send an email I get a message "Login to server smtp.talktalk user name john.cuth failed." There are three boxes Retry, Enter New Password, Cancel. I entered my normal password but it was not accepted. I then got a message "Sending of the message failed. Unable to authenticate to outgoing server (SMTP) smtp.talktalk.net. Please check the password and verify "Autentification method" in "Account Settings / Outgoing server (SMTP)." I have no difficulty sending or receiving emails on my iphone or Fire tablet. I have used Thunderbird for many years without any trouble. I have posted, on the Firefox support, problems accessing my TalkTalk mail directly or when logged into my TalkTalk account. TalkTalk seems to think that it is a Mozilla problem. If anyone is having a similar problem or knows how to solve the situation, I would be most grateful. Many thanks, John

Hi, I am using Thunderbird 102.3.0 on my Laptop. I also use Firefox as my browser. Until recently I have had no problem sending emails. After updating my TalkTalk settings (as per their email) I cannot send but can receive emails. I have checked my settings with a friend who uses Tunderbird, Firefox and TalkTalk. The settings are identical and he has no trouble sending or receiving emails. When I send an email I get a message "Login to server smtp.talktalk user name john.cuth failed." There are three boxes Retry, Enter New Password, Cancel. I entered my normal password but it was not accepted. I then got a message "Sending of the message failed. Unable to authenticate to outgoing server (SMTP) smtp.talktalk.net. Please check the password and verify "Autentification method" in "Account Settings / Outgoing server (SMTP)." I have no difficulty sending or receiving emails on my iphone or Fire tablet. I have used Thunderbird for many years without any trouble. I have posted, on the Firefox support, problems accessing my TalkTalk mail directly or when logged into my TalkTalk account. TalkTalk seems to think that it is a Mozilla problem. If anyone is having a similar problem or knows how to solve the situation, I would be most grateful. Many thanks, John

모든 댓글 (1)

more options

John, have you solved your problem??