Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Update to iOS15 followed by Firefox app crashes

  • 6 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: Kiki

more options

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage. Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload. Have not updated iPad yet.

선택된 해결법

Hi Foxfree99, we just release version 38.0. Can you update and see if it solves the crashing issue?

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

Updated iPad and not seeing same issue. Weird.

more options

This crash needs some investigation. Please follow https://github.com/mozilla-mobile/firefox-ios/issues/9096

more options

I don't know how to generate crash logs....I'm on FF 37.0, not the beta version. I do have an ancient github login (surprised at that) although password had expired. I'll need guidance to generate and upload crash logs.

more options

선택된 해결법

Hi Foxfree99, we just release version 38.0. Can you update and see if it solves the crashing issue?

more options

I cleared history and data, and then opened and closed it as many ways as I could think of, opened tabs, followed links, private and regular windows open, and no 'this is embarrassing' moments. All fixed. Thank you!

more options

Good to hear. You're welcome!