Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Cannot receive mails since V78 - but can send

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Wayne Mery

sven.heindl
sven.heindl
more options

Dear All,

since the last update (V78) I cannnot receive mails on thunderbird. on no one of 2 mail accounts. but mails arrive on my android mobile as usual.

thus, I can SEND mails. but they can not be copied to the "sent" folder (since V78)

I work with web.de / 1&1 / eset as anti-virus windows 10

thanks for advice!

Dear All, since the last update (V78) I cannnot receive mails on thunderbird. on no one of 2 mail accounts. but mails arrive on my android mobile as usual. thus, I can SEND mails. but they can not be copied to the "sent" folder (since V78) I work with web.de / 1&1 / eset as anti-virus windows 10 thanks for advice!

모든 댓글 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.