Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I've logged in after reinstalling firefox and my synced bookmarks are gone - how to recover

  • 3 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: FredMcD

more options

I was using the beta version but some websides like linkedin stopped working. So I uninstalled the beta 70 and installed normal version 69. After the installation I refreshed firefox. Then I had to reset the firefox account password. Then I logged in and all my synced data was gone - browsing history, bookmarks - years of collection useful webpages. How can I recover the bookmarks from my firefox account please?

I was using the beta version but some websides like linkedin stopped working. So I uninstalled the beta 70 and installed normal version 69. After the installation I refreshed firefox. Then I had to reset the firefox account password. Then I logged in and all my synced data was gone - browsing history, bookmarks - years of collection useful webpages. How can I recover the bookmarks from my firefox account please?

모든 댓글 (3)

more options

radovanzz said

Then I had to reset the firefox account password.

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
more options

radovanzz said

After the installation I refreshed firefox

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.

more options