Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 68.0.2 won't play videos but Chrome will

more options

I've installed W10 Enterprise N 1903 and find that online videos won't play, citing 'MEDIA_ERR_SRC_NOT_SUPPORTED'. However, Chrome does play the same files without a hitch. Advice, please.

I've installed W10 Enterprise N 1903 and find that online videos won't play, citing 'MEDIA_ERR_SRC_NOT_SUPPORTED'. However, Chrome does play the same files without a hitch. Advice, please.

모든 댓글 (3)

more options
more options

zobrdrool said

I've installed W10 Enterprise N 1903 and find that online videos won't play

To actually answer the question. The issue is not due to Firefox but due to the N and KN Editions of Windows not coming with the appropriate Media Feature Pack from Microsoft.

The pack provides the codecs that is needed to fully use the HTML5 players used for video, audio and games. Many sites like Youtube, Twitch and news sites now days are using HTML5 players to be more cross platform compared to the more limited Flash Player Plugin from Adobe.

See https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

This page https://www.youtube.com/html5/ used to tell you what you supported for HTML5 players however it changed to saying you are supported if the browser fully supports.

You may think, but Chrome works. Well they kind of cheat by coming with its own codecs.

글쓴이 James 수정일시

more options

Thanks, James. I wondered if the Media Feature Pack might be a necessity. Looks like it is.