Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Followed steps for error message. Deleted an item. Cannot re-do it. Please help!

  • 1 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Adelaa

more options

Hi, as it happens every few months (why???), this time again all 4 of my Thunderbird accounts stopped sending/receiving! I contacted my servers. They had no blockage no other interference. I went to support.mozilla.org and followed their instructions:

"Tools >Options >Security panel >passwords >saved passwords....Click on the relevant account and then click Remove. Close and re-open Thunderbird. You will be prompted to enter a new password for the account."

I did see there my 4 hidden passwords but also my 4 email addresses. I wanted to edit 2 of them which were wrong. There was no edit. Only remove. I removed the 2 wrong ones but found no prompt to enter correct passwords and addresses. I then closed and re-opened Thunderbird but still didn't see where to correct these items.

I don't know how this could be the reason for my not sending/receiving since the emails were working ok in the past with this page just as I found it now...Anybody knows please? Thanx a lot!

Hi, as it happens every few months (why???), this time again all 4 of my Thunderbird accounts stopped sending/receiving! I contacted my servers. They had no blockage no other interference. I went to support.mozilla.org and followed their instructions: "Tools >Options >Security panel >passwords >saved passwords....Click on the relevant account and then click Remove. Close and re-open Thunderbird. You will be prompted to enter a new password for the account." I did see there my 4 hidden passwords but also my 4 email addresses. I wanted to edit 2 of them which were wrong. There was no edit. Only remove. I removed the 2 wrong ones but found no prompt to enter correct passwords and addresses. I then closed and re-opened Thunderbird but still didn't see where to correct these items. I don't know how this could be the reason for my not sending/receiving since the emails were working ok in the past with this page just as I found it now...Anybody knows please? Thanx a lot!

모든 댓글 (1)

more options

In case it's important that you see the error messages:

Sending of username did not succeed. Mail server pop.rcn.com responded: Auth-Status: Invalid login or password

Then I clicked "OK" to re-enter but got this before I had the chance to re-enter:

Login to server pop.rcn.com failed.

And underneath 3 buttons: Retry Enter new password Cancel

Retry: Didn't work.

I then tried to, again, delete the email addy and password and re-enter them (when it let me), and.....it sent me to the original error message!!! Such a merry-go-round!!!  :(