Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox lost all my passwords and it has ruined my life.

  • 2 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in tatters because of this, i can't get into my main email for 4 months, can't use ebay. am i being hacked no one can help me.....

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in tatters because of this, i can't get into my main email for 4 months, can't use ebay. am i being hacked no one can help me.....

모든 댓글 (2)

more options

First, let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

brokenhelp said

i cannot access my email, e-bay, bank accounts,

Please explain the problem in detail. What happens? Error messages?