Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Firefox isn't allowing me to sign it to my Google Docs accounts, I get the login screen but when I enter my password, nothing happens.

  • 1 답장
  • 4 이 문제를 만남
  • 89 보기
  • 최종 답변자: FredMcD

more options

IF I use Safari, I can login to my Google Docs accounts, and I used to use Firefox. (I prefer to use Firefox but lately I have to switch to Safari to get in to several websites that I have to sign-in to access.) I had trouble with several bill pay sites the other night and had to open Safari to access them. Now I can't get into my Google Docs accounts at all. I logged out of my work account yesterday to log-in to my personal account and now I can't access any of them. Never had trouble with this before.

I can get to the attached login screen, but when I try and enter my password, nothing happens. It also won't do anything if I hit the next button or the drop down arrow for other accounts.

IF I use Safari, I can login to my Google Docs accounts, and I used to use Firefox. (I prefer to use Firefox but lately I have to switch to Safari to get in to several websites that I have to sign-in to access.) I had trouble with several bill pay sites the other night and had to open Safari to access them. Now I can't get into my Google Docs accounts at all. I logged out of my work account yesterday to log-in to my personal account and now I can't access any of them. Never had trouble with this before. I can get to the attached login screen, but when I try and enter my password, nothing happens. It also won't do anything if I hit the next button or the drop down arrow for other accounts.

선택된 해결법

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?