Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Username disappear when login with saved user credentials

  • 8 답장
  • 3 이 문제를 만남
  • 87 보기
  • 최종 답변자: bromount

hi,

I am trying to login to a SSL enabled site; I have already stored my username password with FF.

but when I try to login here what happens.

  • Typing my username and select the same from the dropdown.
  • once I click on the username
  • password field filled and the username disappears.

Do you have any soulition for this?

Regards, Bromount.

hi, I am trying to login to a SSL enabled site; I have already stored my username password with FF. but when I try to login here what happens. * Typing my username and select the same from the dropdown. * once I click on the username * password field filled and the username disappears. Do you have any soulition for this? Regards, Bromount.

선택된 해결법

This issue fixed in FireFox 33. So we can mark this as solved.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (8)

Does this happen on all pages where you try to login and have an name and password saved?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Thank you for your update Cor-el;

>> Does this happen on all pages where you try to login and have an name and password saved?

Nope, this happening for some SSL sites

>> SAFE MODE

When I start my FF in safe mode; the saved username and password not working, it is like a new FF so unable to reproduce the issue.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

I have no anti-virus (I am in linux); and no tool-bar, since this is a fresh installation.

I have tried your steps but it didn't help me :(

Here is one more clue which may help you..

While I started to type my username I am getting an autofill pop up under the username box, if I click there then the username disapperas and I can see password box filled with dots.

If I type the username fully with out using the autofill popup; then no password filled in the password box.

Waiting for your reply.

Open the Password Manager in Firefox and remove all entries for the site.

선택된 해결법

This issue fixed in FireFox 33. So we can mark this as solved.