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I use ebay for several hours and then I get "The page isn't redirecting properly" when I try to go to MY EBAY

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  • 5 have this problem
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  • Last reply by cor-el

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I will use Ebay for several hours, going back and forth between searches and "My Ebay" then without warning I get "The page isn't redirecting properly" when I try to go to the MY EBAY page.

I will use Ebay for several hours, going back and forth between searches and "My Ebay" then without warning I get "The page isn't redirecting properly" when I try to go to the MY EBAY page.

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This issue can be caused by corrupted cookies.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).