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I have reloaded the latest version of Adobe Flash Player and it still crashes. I am not sure what else to do.

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  • Last reply by Hasan

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I have the latest version of Firefox as well as Adobe Flash Player but the Adobe continues to crash. I even removed the plug-in and re-installed it and the plug-in will not work with any program. When I use a different computer Adobe Flash Player works so I am not sure what else I can do to fix the problem.

I have the latest version of Firefox as well as Adobe Flash Player but the Adobe continues to crash. I even removed the plug-in and re-installed it and the plug-in will not work with any program. When I use a different computer Adobe Flash Player works so I am not sure what else I can do to fix the problem.

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Clear your cache Tools > Options > Advanced > Network > clear now

Right-click on video > Settings > turn off Hardware Acceleration

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Update your Plug-ins. You can only update the ones which have Update button activated.

https://www.mozilla.com/en-US/plugincheck/