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I am a senior citizen, not very computer literate and just want some technical support from Mozilla

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  • Last reply by cor-el

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Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

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Hi, could you describe the steps leading up to the problem? For example, you click a print button or a print menu item in the page and then the site:

  • Tells you it won't comply because of an ad blocker
  • Opens a new tab/window where you normally see the printable layout, but instead the site complains about an ad blocker there
  • Something else happens

(Note: this site doesn't accept email replies, so please return to your question here at Mozilla Support.)

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Is this a question about Thunderbird or about Firefox ? We can move this question over to Thunderbird Support if the question is about Thunderbird.

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