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Thermal Receipt printing (50% or half of the page)

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by AliceWyman

debao2000
debao2000
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For version 90.0 PC version, there is an issue with printing on 80mm thermal receipt printer. Seems like it is across almost all brands of thermal receipt printer.

For version 90.0 PC version, there is an issue with printing on 80mm thermal receipt printer. Seems like it is across almost all brands of thermal receipt printer.
Attached screenshots

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Thank you for the screenshot.

I'm not sure whether Firefox has identified the proper paper size for your printer. Does it make sense to you that it says 48 column?

I notice the scaling is set to 30%. Could you switch back to "Fit to page width" and see whether Firefox can lay out the page correctly without manual scaling?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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This thread could be the same issue:

https://support.mozilla.org/questions/1343808

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Several bug reports have been filed about lost content when scaling is lower than 100%. Hopefully we'll get a fix or some kind of workaround soon.

AliceWyman
AliceWyman
  • Moderator
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A Firefox update (Firefox 90.0.2) has been released to fix this printing bug in Firefox 90. Release notes: https://www.mozilla.org/en-US/firefox/90.0.2/releasenotes/ (quote) Fixed truncated output when printing (bug 1720621)