Firefox crashes after rebooting to install update to Firefox 60

6 replies
1 has this problem
2 views
Last reply by Shadow110

5 years ago

skykooler

27/6/18 09:50 ಪೂರ್ವಾಹ್ನ

Hit "reboot to install updates" and now Firefox is crashing on startup.

Crash ID: bp-fc0e370b-8be7-48ba-b417-16cd31180627

Also, Mozilla Support is giving me a "Not Found" error page when I press the "Automatically Add troubleshooting information" button on your site (Google Chrome, OSX 10.9)

Hit "reboot to install updates" and now Firefox is crashing on startup. Crash ID: bp-fc0e370b-8be7-48ba-b417-16cd31180627 Also, Mozilla Support is giving me a "Not Found" error page when I press the "Automatically Add troubleshooting information" button on your site (Google Chrome, OSX 10.9)

Answer 1 · 2018-06-27 09:50:38

Shadow110

27/6/18 10:10 ಪೂರ್ವಾಹ್ನ

Hi, the crashing points to your GeForceGLDrivers You will need to reinstall them. There are Firefox errors but they all point to rendering issues which is your Drivers.

The errors I would hope will clear up. Let's get your crashing out of the way 1st.

Please let us know if this solved your issue or if need further assistance.

Answer 2 · 2018-06-27 09:50:38

skykooler Question owner

27/6/18 10:32 ಪೂರ್ವಾಹ್ನ

How do I reinstall GeForceGLDrivers on Mac OSX?

Answer 3 · 2018-06-27 09:50:38

Shadow110

27/6/18 10:41 ಪೂರ್ವಾಹ್ನ

skykooler said

How do I reinstall GeForceGLDrivers on Mac OSX?

HI, good question for a windows person. As they are part of the OS I am not sure if you have re-download and install the OS again or maybe Do you have a Mac Forum you go to or know of. That would be the best place to get info.