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Why do I not get a "install" command after the download has been completed?

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  • Last reply by James

Rconsultant
Rconsultant
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I am trying to download Firefox on to my new Dell laptop that has windows 10 OS. After the download has been complete I get a message that "the operation has been completed". I click the OK box and it goes back to the "Download Box". I have tried downloading several times and have never gotten the "Install" command.

I am trying to download Firefox on to my new Dell laptop that has windows 10 OS. After the download has been complete I get a message that "the operation has been completed". I click the OK box and it goes back to the "Download Box". I have tried downloading several times and have never gotten the "Install" command.

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James
James
  • Top 25 Contributor
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Not really a issue with Firefox.

You need to find the setup file you downloaded and run it.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows