Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Encrypt Your Hard Drive" doesn't work as described.

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

bcblaney
bcblaney
more options

I received an email on 5/27/2016 entitled "Encrypt Your Hard Drive" and I followed the instructions labeled "PC: Turn on BitLocker. I went to the Control Panel, then chose System and Security. Step 3 said "Click the BitLocker Drive Encryption", but that option wasn't listed. I'm using Windows 10 and Firefox 47.0, so it must be a Microsoft problem!

I received an email on 5/27/2016 entitled "Encrypt Your Hard Drive" and I followed the instructions labeled "PC: Turn on BitLocker. I went to the Control Panel, then chose System and Security. Step 3 said "Click the BitLocker Drive Encryption", but that option wasn't listed. I'm using Windows 10 and Firefox 47.0, so it must be a Microsoft problem!

All Replies (2)

FredMcD
FredMcD
more options

You need to contact BitLocker support. Mozilla has nothing to do with other programs.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also: