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cannot login to a website

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

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Hi I cannot login to a website I keep getting "error could not login" this is the only site I have trouble with it is Academyofhomebusiness

Hi I cannot login to a website I keep getting "error could not login" this is the only site I have trouble with it is Academyofhomebusiness

Chosen solution

Cookies must be enabled, and I think Java (not script)

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hi could you check if your browser is enabled with any adblocks

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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
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Can you show us the full web link to the log in page so we can check it?

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Chosen Solution

Cookies must be enabled, and I think Java (not script)