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Problem with saving templates

I am trying to save a template and TB (141.00) keeps saving it in the 'Local Folders' template subfolder. I found this archived thread about this issue: https://support.m… (read more)

I am trying to save a template and TB (141.00) keeps saving it in the 'Local Folders' template subfolder. I found this archived thread about this issue: https://support.mozilla.org/km/questions/1420516

I have changed the target folder to the appropriate account subfolder, closed/restarted TB, and this behavior persists. Anybody got a solution?

Asked by apogeemail2 2 days ago

Last reply by apogeemail2 6 hours ago

Email Auto-configuration

Hi, I am trying to setup my email on Thunderbird android but auto configuration is not working it is however working fine on desktop. It is my own domain email and I hav… (read more)

Hi,

I am trying to setup my email on Thunderbird android but auto configuration is not working it is however working fine on desktop. It is my own domain email and I have set up the DNS settings correctly following the below guides.

https://www.axigen.com/documentation/dns-configuration-p60719104 https://www.axigen.com/documentation/dns-based-service-discovery-p47120690 https://www.axigen.com/documentation/axigen-auto-discovery-p49119962 https://wiki.mozilla.org/Thunderbird:Autoconfiguration https://rseichter.github.io/automx2/#muaconf

Any help on this is much appreciated.

Thanks, Mat

Asked by ShadyWizard420 8 hours ago

Thunderbird no longer shows contents of Trash folder, tho it exists on server

Running Thunderbird 128.8.1esr on my Kubuntu 24.04 desktop. The server is at Fastmail. Beginning a few months ago, the Trash folder on the desktop no longer shows any mes… (read more)

Running Thunderbird 128.8.1esr on my Kubuntu 24.04 desktop. The server is at Fastmail. Beginning a few months ago, the Trash folder on the desktop no longer shows any messages. I can still see the messages in Trash by logging into Fastmail. Also, if I search the Trash folder from my desktop, I see the messages yielded by the search. I did try "repair folder", and rebuilt the msf file, with no result. So I have been waiting to see whether the problem will fix itself. As it hasn't I figured I would seek help here. Any suggestions for how to fix this?

Asked by taxpayer 4 months ago

Last reply by taxpayer 1 day ago

Unreadable due to missing characters/scrambled screen (win10)

What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This … (read more)

What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This in on Windows 11 and nothing seems to fix it. I've updated drivers and Thunderbird. I've scanned for system file damage. While there wer some corrupt files, fixing them has not affected the display problem. No effect. It looks like some characters are randomly changed to the background color. AMD integrated graphics on a Ryzen 9 7900x and Asrock X670E PG Lightning mainboard.

Asked by pjcamp 4 months ago

Last reply by pjcamp 1 day ago

CAN NOT FIND FOLDER AND MAIL

수신한 메일을 폴더로 옮기는 중,에러가 발생하여 다른 폴더와 함께 메일이 없어졌습니다,해당 폴더에 보관된 메일들은 수신한 이력은 남아 있으나 메일 내용 확인이 불가능합니다 사라진 폴더는 메일시스템에서 찾아볼수 없습니다 어떻게 해결해야 할까요?

Asked by 이승희 2 days ago

My emails have disappeared!

I have recently been deleting some old emails from my Thunderbird account in my Windows 10 pc, prior to moving on to a new Windows 11 pc. Suddenly, all my email folders a… (read more)

I have recently been deleting some old emails from my Thunderbird account in my Windows 10 pc, prior to moving on to a new Windows 11 pc. Suddenly, all my email folders are still there in the left hand column, but when I click on the Folder, which perhaps says there are 400 messages, nothing appears. I have tried the Repair but that hasn't worked. I am an elderly lady (81), and have been using Thunderbird for many, many years, so I have saved emails from a long time ago, that I would hate to lose. I still hear the sound when a message arrives in my Inbox and the number increases by one, but no message? I'm desperately in need of some straightforward advice to solve this problem. The only way I can read new emails now, is on my new computer, or on my iPad.

Asked by Jane Hagger 3 days ago

Lost emails during drag/drop of subfolders

TB 140.1.0esr The accts are pop/smtp not IMAP. I was moving subfolders around using drag & drop instead of Moveto or Copyto. Several folders (along with contents inc… (read more)

TB 140.1.0esr The accts are pop/smtp not IMAP.

I was moving subfolders around using drag & drop instead of Moveto or Copyto. Several folders (along with contents including emails and sub-sub folders) were moved OK, but the last one I tried only moved the subfolder and its sub-sub folder, but not the email contents of these. Not sure what I did differently but It left the folders in the original location and created a copy of the folders in the new location, but both sets of folders are empty. Using the properties->repair on each of these folder sets did nothing.

There were only a few emails in the problem folders, and I have created an TB export file after the fact. Is there any way to directly inspect profile entries to see evidence of the missing emails or maybe other recovery steps?

Asked by tn 5 days ago

How Thunderbird print e-mails ??

Hello experts, can someone explain me, how and in what folder Mozilla Thunderbird prints e-mails ? Pls see my attached printscreen with my attemts of search for prin… (read more)

Hello experts, can someone explain me, how and in what folder Mozilla Thunderbird prints e-mails ? Pls see my attached printscreen with my attemts of search for printed e-mails .. (Microsoft print to pdf) in chech language - pokus = attemt , vceli nemoci = health of bees ... W10 32 bit and THB 128 cca actual version

Asked by Pavel_Oupicky 5 days ago

email strings

I am having trouble with email strings. I am a retired academic who keeps in touch with long term collaborators. The same group of four discusses different topics. Howeve… (read more)

I am having trouble with email strings. I am a retired academic who keeps in touch with long term collaborators. The same group of four discusses different topics. However, as far as I can see, the strings created ignore the different topics but recognise the group. So the strings are unwieldy. As importantly, these strings appear to remove attachments. So, if I want to find an email with its attachment(s), I have to look at the string, find the relevant email, close the string down, and find the original email which contains the attachment. I also find that I have to close the horizontal tabs for each email in the string. i don't know how to delete a string at one go. Perhaps I am missing a trick or two here? Chas

Asked by Chas Critcher 5 days ago

Cannot Delete only ONE SPECIFIC Email

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message … (read more)

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem.

Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox.

I am using Tbird 140.1.0esr (64-bit)

Asked by Abe Loewy 6 days ago

Last reply by Abe Loewy 6 days ago

Outlook email address shows up as jumbled mess in Thunderbird - Sending and receiving addresses are also swapped

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server. Issue (1) When I send an email with my Outlook email address … (read more)

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server.

Issue (1) When I send an email with my Outlook email address (from the Android app or from outlook.live.com, but not Thunderbird), my email address shows up as a jumbled mess in the sent folder on Thunderbird.

It appears to the effect of

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+XXXXXXXXXXXXXXXXX+29_CN=RECIPIENTS_CN=XXXXXXXXXXXXXXXX@sct-XX-XX-XXXX-X-msonline-outlook-6f06c.templateTenant

(I have masked some potentially sensitive information).

In the sent folder on my Outlook Android app, my email address looks normal. It also looks fine on a browser in outlook.live.com. However, it's in the sent folder on Thunderbird that my email address is a mess.

Issue (2) When my Outlook email address is involved, the sending and receiving email addresses in the "correspondent" field are swapped in Thunderbird.

There are a couple situations where this swap happens:

  1. Sending an email with my Outlook email account (either through the Android app or outlook.live.com, but not Thunderbird). In my Outlook sent folder on Thunderbird, the "correspondent" field shows my jumbled email address and not the receiving address, such as bob@gmail.com. Likewise, In the inbox of the receiving email account (such as bob@gmail.com) on Thunderbird, the "correspondent" field shows bob@gmail.com and not my Outlook email address.
  2. Sending an email with any other account in Thunderbird to my Outlook email address. In my Outlook inbox on Thunderbird, the "correspondent" field shows my Outlook email address (this time unjumbled) and not the sending email address. However, in the sent folder of the sending email account in Thunderbird, the "correspondent" field shows up correctly (i.e., my Outlook email address).

These two issues are perplexing and probably related. Thank you for any help!

Asked by floen 1 month ago

Last reply by floen 1 month ago

The sub folders I have created and sorted email into have disappeared. It is only showing two folders with the activity that occurred yesterday. I need to retrieve the lost folders and email as it has multiple things stored

The sub folders I have created and sorted email into have disappeared. It is only showing two folders with the activity that occurred yesterday. I need to retrieve the … (read more)

The sub folders I have created and sorted email into have disappeared. It is only showing two folders with the activity that occurred yesterday. I need to retrieve the lost folders and emails I have sorted into these folders as it has multiple things stored That I need access to

Asked by bill_yards 6 days ago