Showing questions tagged:

TB slow to download emails, now locks up when I click to open one

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click… (read more)

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click on it and the TB freezes up so I can't close it out. I have tried restarting computer multiple times and it works for one or two emails that I can open and then starts freezing up again. Makes using it almost impossible. I have security Windows 11 Defender only and have had it the entire time when it also worked well.

Open 11 36

Difficulty changing e-mail providers

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts t… (read more)

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin

Solved 4

How can I dupicate email accounts and folders on multiple CPUs using TB

I have one desktop using LINUX MINT with its issues. using Thunderbird mail program. I also have a DELL laptop WIN 11 using Thunderbird. Is it possible to sync the two (2… (read more)

I have one desktop using LINUX MINT with its issues. using Thunderbird mail program. I also have a DELL laptop WIN 11 using Thunderbird.

Is it possible to sync the two (2) accounts to save emails on bothe CPUs?

Regards,

Christopher

Open 1

How to solve the problem with the constant message "No new messages to download"?

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters! Tried: -Logged in to my a… (read more)

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters!

Tried: -Logged in to my account again, clearing old data. Didn't help. -Tried "Repair Folder" -Deleted filters -Deleted indexes None of these helped. How can I fix the problem? This didn't happen before, but it appeared with version 150.0.1.

Open 27

"certificate for imap.gmail.com does not come from a trusted source"

Every time I launch Thunderbird Beta 151.0b1 on Arch Linux, I immediately get a notification saying "The certificate for imap.gmail.com does not come from a trusted sourc… (read more)

Every time I launch Thunderbird Beta 151.0b1 on Arch Linux, I immediately get a notification saying "The certificate for imap.gmail.com does not come from a trusted source." If I click through to the exception dialog, it shows "No Information Available / Unable to obtain identification status for this site" — it can't even fetch the certificate to show me what's wrong with it. The error only appears on launch and doesn't come back. Mail sends and receives fine.

From the terminal, openssl connects to imap.gmail.com:993 without any issue (Verify return code: 0, TLS 1.3, X25519MLKEM768). No antivirus, no VPN, no TLS-intercepting software. NSS 3.123.

Has anyone else seen this? Is this a known Beta issue?

Open 9

when will google calendar sync be available with thunderbird 65?

i love 65 because it is SO much faster but i would like to be able to sync my calendar. the older versions just do not work very well for me. too slow thanks, scott … (read more)

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

Archived 3 405

thunderbird doesn't allow typing in composing a new mail but does allow it when replying

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages butt… (read more)

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages button no longer downloads new messages so we now have to select Get all new messages from the drop down arrow attached to that button. We are only able to type in the email body text area when replying to messages but not when we compose a new message from scratch. The compose new message screen allows us to put in send from and send to as well as type a subject line but doesn't allow us to click in the body text area. If I update the subject line and then tab to try and get to cursor to move to the body text area, all that happens is a dotted line border shows around the body text frame box. I have tried safe mode without addins and removed silverlight but nothing has changed. My wife said she accepted some update a few weeks ago but can't remember what it was for. I will attach a screen shot of the compose page to assist in helping resolve this issue. Thanks

Archived 2 477

I can't find a highlighting add on for 65.0beta

Does anyone know how to highlight in the 65.0beta version of Thunderbird? I can change the color of text and the whole pages background color but I can't highlight spec… (read more)

Does anyone know how to highlight in the 65.0beta version of Thunderbird?

I can change the color of text and the whole pages background color but I can't highlight specific text only. I searched for an add on and had no luck. All the add on's I could find stated that they are not compatible with the 65.0beta version.

I frequently highlight text in email correspondence. I can do this in Microsoft word and every other email application I have used. I am resorting to saving my email in Thunderbird and opening it up in my old email application to highlight and then send the email. It's really annoying!

Archived 1 576

No spell checking, unable to add dictionaries, en-GB or en-AU - TB65b1

Hi No spell checking available (greyed out), add-on dialogue says Dictionary has been added to TB ( refer image). Any suggestions? thanks Name Thunderbird Version 65.… (read more)

Hi

No spell checking available (greyed out), add-on dialogue says Dictionary has been added to TB ( refer image).

Any suggestions?

thanks


Name Thunderbird Version 65.0b1 Build ID 20181222205702 Update Channel beta User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Thunderbird/65.0 OS Windows_NT 10.0


Requested Locales ["en-GB"] Available Locales ["en-GB"] App Locales ["en-GB","en-US"] Regional Preferences ["en-AU"] Default Locale "en-GB" Operating System System Locales ["en-GB"] Regional Preferences ["en-AU"]

Archived 9 360

Can't send email's. Can't adjust acct. settings. Probs started w 63.0b

Problems since Thunderbird updated (automatically?) to beta version (63.0). Unable to send from one of my two companies' accounts, despite having been in ongoing communi… (read more)

Problems since Thunderbird updated (automatically?) to beta version (63.0). Unable to send from one of my two companies' accounts, despite having been in ongoing communication with their tech support (STARTMAIL) that my settings are correct. They were correct. But now "Account Settings" are not visible (just a tiny non-functional window) unless I got to Help > Troubleshooting Information where they are merely viewable (see below).

Finally, I uninstalled Thunderbird via control panel on my Windows OS. Then I downloaded (from Mozilla website) Thunderbird version 60.2.1.

It opened with the same issues--unable to send via one account; unable to view under "account settings" the details for any of my accounts. Verified with my optimization software (System Mechanic) that 60.2.1 was the only visibly remaining Thunderbird artifact. Did hard shutdown of computer. No change upon re-starting computer.

I had expected that uninstalling and downloading the prior version of Thunderbird would mean that I would have to go through registering in Thunderbird my various email accounts. I thought that I could do this cleanly (all w. IMAP) & more efficiently (no duplicates or leftovers--seven accts on 1 server; one acct on other server). However, Thunderbird opened already populated exactly as I had it (even open tabs) prior to uninstalling.

The only tweaking I have done this week since Thunderbird updated to beta version were: re-set my Master Password... attempt to change the accounts on one server (my ISP's) from POP3 to IMAP (which doesn't appear to have stuck as IMAP, despite speaking to their tech support), but those accounts appear to be working... deleting and re-instating 3x my email accounts with the other server (which is IMAP) due to the problem of not being able to send email's (I have been in ongoing contact with their tech support)--each time applying the new password provided by my server.

BTW, earlier in this process I contacted my antivirus tech support. And I've tried sending with my antivirusware shut off, but login to the server still failed.

Help, please!


 Application Basics
   Name: Thunderbird
   Version: 60.2.1
   Build ID: 20180930223627
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.2.1
   OS: Windows_NT 6.3
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account8:
     INCOMING: account8, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
   account10:
     INCOMING: account10, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account11:
     INCOMING: account11, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account12:
     INCOMING: account12, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account15:
     INCOMING: account15, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account16:
     INCOMING: account16, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account17:
     INCOMING: account17, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account19:
     INCOMING: account19, , (imap) imap.startmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.startmail.com:587, alwaysSTARTTLS, passwordCleartext, true
Archived 5 289

Google search download is not compatible with Thunderbird 60Beta.

I have researched endless options how to download an add on for google search in the options dropdown menu for search engines. The download https://addons.mozilla.org/en… (read more)

I have researched endless options how to download an add on for google search in the options dropdown menu for search engines.

The download https://addons.mozilla.org/en-US/thunderbird/addon/google-search-for-thunderbi/?src=search says it is not compatible with my version of thunderbird which is 60 Beta. What must I do?

Solved Locked Archived 3 162

How to enable the quick reply option in thunderbird 60.0b6 ?

I wanted to try thunderbird 60 (60.0b6). Fresh install with a new profil. And I can't find the "quick reply" option (the quick reply field that allow to quick reply to an… (read more)

I wanted to try thunderbird 60 (60.0b6). Fresh install with a new profil.

And I can't find the "quick reply" option (the quick reply field that allow to quick reply to an email, like in the regular version of thunderbird 52.8).

How do I turn that on ?

Thank you.

Archived 2 470