Thunderbird Community Forum

Hi, I'm running Thunderbird 128.4.3esr on Windows 10. It does not consistently automatically check my yahoo and gmail accounts at the configured intervals, every 10 minutes. I'll have e-mails I see on my phone from 6 hours ago that are not in Thunderbird unless I either restart or click on the little cloud Get Messages icon for that account. I never had this problem with Thunderbird on my old Windows 8.1 machine, which I only recently stopped using.

Any suggestions?

Thanks, Ross

I send and receive messages from Thunderbird using port 465 no problem, when PowerShell sends me a message using port 587 it fails with error message "need to authenticate" and I have no idea how to fix it.

I use Thunderbird client on both my PC (Windows 11 64-bit) and have Thunderbird 128.4.3 esr (64-bit) installed. I have a number of GMail accounts, one of which is a former TELUS email account which was transferred to a corporate GMail account several years ago. When the account was first transferred I was able to add it to the Thunderbird client on both my PC and my MacBook Pro with no difficulty. It continues to easily added and to work on the TB client on my MacBook Pro but I have been unable to add it to the more recent versions of Thunderbird on my PC using exactly the same settings. I have tried allowing TB to fill in the settings and to do a manual install. In both cases the error message is the same ... that either the account name or password is incorrect, neither of which is the case, since I have tried numerous times. Am I missing something such as an extra step that now needs to be done on the PC version that doesn’t on the Mac version? Could there a reason the TELUS/GMail account in question could be added on older versions of Thunderbird but not on more recent versions? Regular GMail accounts can be added with no difficulty. Thanks for any assistance you may provide. For the moment I have set my GMail account for the TELUS email to be forwarded to one of my regular GMail accounts (which add with no difficulty) on Thunderbird on my PC so I am able to receive the mail but I’m sure there must be a way to have the TB client be able to add the TELUS/GMail account directly.

I am changing my email account from consolidated.net to startmail.com. Can I have email from the old account automatically forwarded to startmail after I remove everything from consolidated?

I like the new Thunderbird app for Android and the ability to import settings from the desktop version. But I wonder -- is the reverse possible? Can I import the same accounts from the Android version to a desktop instance?

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

When I try to send an email on Thunderbird, I get a message following my attempt that my message failed to send, and it asks for a new password. When I put in the new password that I have just changed from my internet provider at Comcast, the failure to send keeps repeating over and over.

Thunderbird 128.4.2 on Windows 11 Pro 24H4

Has anyone else seen this problem? Does anyone know how to fix it?

Messages that I delete - they get moved to the Trash Folder - are getting un-deleted.

I have Message Filters that move incoming messages to folders.

I also have a Saved Search ("virtual") Folder that matches only on "Status is New". The folder is configured to include the "Location" Column to list which folders the new messages are in.

When I notice that this "new messages" Saved Search Folder has messages in it - the New Messages Count Icon increases - I open it. I delete some messages in it. The Trash Folder only briefly has NEW messages in it - the New Messages Count Icon on the folder appears, then it disappears. Then these NEW messages re-appear in the virtual folder with the Location Folder they had before deleting them. And the messages are indeed back in those folders.

I don't understand this. It *looks* like the Message Filters are running on the Trash Folder and moving NEW messages (back) into folders and out of the Trash Folder. But filters should not run on the Trash Folder.

My hard drive crashed a couple weeks ago. I was able to set up the email I had, but I lost all my current emails and contacts. I would like to get some help recovering these two items

I'm on Macbook Pro Sequoia, 15.1. Everything was fine and today I updated to 128.4.3esr. I can't move my emails to folders. Emails don't mark as read, which in a way is true because I can't read them in the panel below as I always do, now I have to open them in an individual tab. This is horrible.

i tried troubleshooting mode but it turns off exchange which I need to see my emails which are outlook.

Is there a way to go back to a previous version without having to set everything up again? Thunderbird is vital to my work.

Thanks in advance.

I found that there were some new mails in my mailbox on my iphone, but I couldn’t find them via Thunderbird on my computer. The latest mail in the mailbox of Thunderbird is a week ago while the latest one should be two days ago. Thanks for reading.

I have Outlook 2007 and downloaded Thunderbird last week. It is working and getting my emails, but it never imported my list of email contacts, and it never downloaded the 15 or so different folders and those emails in each folder that I have been saving old emails in. When I check the 'Import Tool' and check 'import from Outlook', a red box comes up and says "no profile found". What should I do???

Thanks,

Following a tip I got on this forum, I have backed up Thunderbird to a flash drive for years.

Last night, my flash drive showed only 23.7 GB after the backup while the properties of the original data file showed 31.2 GB. What is going on?

We recently got Windows 11 not really by choice. Could this be the issue? I do NOT keep all email. I just keep a lot and it has mounted up over the years.

I do not want to lose 7.5 GB of email messages as one of those might be needed. The back up took almost an hour. That also is not normal.

I've been using Thunderbird for years and never had any major problems until a few days ago. But ever since you automatically installed Version 128.4.2esr on my HP desktop running Windows 11, all I can get from Thunderbird is a blank screen unless I go into Troubleshoot mode. Subsequent automatic installation of Version 128.4.3esr did not help.