Thunderbird Community Forum

I use Thunderbird and received a message about an update which I allowed. I went to another app and when I checked Thunderbird all of my data is gone. The only folder Mozilla Thunderbird folder reads: tobedeleted. It is empty. All of the data is gone. Is there a way to retrieve it? PD - [edited from public] @gmail.com. My desktop runs Windows 10 only.

Trying to remove Thunderbird. Windows add or remove programs isn't working. I'm trying Program Install and Uninstall Troubleshooter, which needs Thunderbird's product code.

I can't find it on the site. Can someone give me a hand?

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

I had to restart my Mac. When TB restarted during relaunch of the Mac, it was like TB starting fresh. It didn't display my email accounts, or my folders with saved emails, etc.

I quit TB and looked for it in my Applications folder - and I found two versions of TB. Inside the Thunderbird folder was version 140.9.0esr. Outside the Thunderbird folder was version 150.0. See attached screen grab.

I thought I should try launching the newer version (which was outside the folder). So I moved the 140.9.0 version to the trash, then launched the newer version – and it had the same problem. It looked like I was starting TB from scratch.

Next I quit TB (the newer version) and moved the older version out of the trash and back into the TB folder and double-clicked on it. A dialog box popped up saying that the file is damaged and can't be launched.

So I tried launching the newer version again, and it still looks like starting from scratch.

I really hope somebody can help me solve this. I can't access any of my email accounts or any of my stored emails. I use email for work (as most of us do), so this is crippling me.

Thanks in advance for any help.

I wanted to install Thunderbirds on my Ipad (Apple Air). In the AppStore I didn‘t found a Link for a Download, - so I used a downloadlink in the Internet. About 149,…MB. After the complete Download I couldn‘t install the Programm on the IPad. The Icon is „grey“ designed and seems to be not activatable. I‘ve had the same problem with libre office.bold text

I Updated to Your Latest Thunderbird (Default) Update: And Now I Can't Open Addresses in A-Separate Window.... So I went Back to Previous Installation: And Now It Can't Find my Original Histrionic Emails on my D:Drive... I'm Trying to Reinstall my Original Version: And It's now Looking for mt Emails (which Don't Exist) On my C:Drive... It's Now Midnight Here and I'm Going To-Bed: I have Other Actives Saturday and Sunday Morning.... Can You Help Me Via my Email???? Lawrence W Emark X@verizon,net> Thank You!!!!

(PII redacted by moderator)

1) Firstly, I posted earlier because I needed to add a second app-specific password to my account. What I discovered was that my Account Settings tab had disappeared. I got a response from someone that I had to change my email password, and it would reappear. IT DIDN'T. So I've changed my password and I still have no access to my Account Settings! What do I do? I really don't understand why, if I could log in with my old password, what the point is to change the password to correct the Account Settings problem. I need HELP!

2) I need HELP getting either Thunderbird (my normal email client) connected or change to a new email client that will actually work. The problem is that Thunderbird for some reason can't connect even with an app-specific password! I have been struggling with this for more than two days and there is NO HELP from GMX that solves the problem. And it's not just GMX, there's no help from Thunderbird. My sole source of help has been to post queries on the internet and follow what AI tells me which has been only part right. At least it's something. But now I can't even change my account settings!!!!

Can somebody PLEASE help me? [edited email from community support forum]

I just installed Thunderbird on Linux Mint (version 22.2), when I launch the application it automatically logs into my email account on my Internet access provider. I do not want that. I want the way the old version started up: it opened my local folders on my local drive, listed previously down-loaded mail and on the left panel it listed the folders on my main (current) email account followed my the list of my other email accounts/names. The top menu let me (among other actions) select to download email to the local email directory. I do not want Thunderbird to automatically log onto my web account or sync my local directory to the online email account. When I want to read my email I want to select to download the mail from the server. When I want to access the online account I log onto it through my web host's cpanel tool.

My local hard drive has a thunderbird directory (in my home directly) from the previous Thunderbird version. It contains a subdirector labeled Mail, which contains a directory list of my email addresses, in addition to one labeled Local Folders. There is another subdirectory labeled Mail.sbd.

Is there a way the new version can be set up similar to the old version. The installed Thunderbird version is 140.9.0esr (64-bit)

I installed Thunderbird 149.0 on Linux Mint 22.2 and I can't figure out if it's a release or a beta. On the downloads page, the "Release" section lists 148.0.1. The "Beta" section lists 149.0b4. The "Help - About Thunderbird Beta" window says "Release notes." I'm confused: what are these?

récent utilisateur de thunderbird, je voudrais ajouter un dossier "COMMERCIAL" qui soit en mesure d'accepter les mails. pour l'instant, lorsque je crée un tel dossier il est considéré comme dossier personnel et il reste vide. Que faire ? Merci de votre réponse jpc.moneyron@free.fr

Keep on downloading Mozilla Thunderbird Release but it keep coming up as ESR. How can just have Release? My email account with Mozilla is [edited email from community support forum] @pc-q.net can you reply there.

Hello,

for some reasons I need to downgrade a TB installation (Mac silicon 148.0.1) to the ESR channel, 140.8.1esr for Mac silicon.

I read articles in the KB where Mozilla discourages this, but I would avoid to move 15Gb circa of emails by hand copying and pasting them...

So is there anyone that has tried this before? Any suggestion how to do it without loosing e-mail in th process?

Thanks fr your support.