I use Firefox because my son felt it was very good. He is my computer related resource. He began this role years ago when he was a university student and has continued. A second resource is his twin sister.

I am getting Firefox on my tablet so I can use a Portable device. You are on my desktop as advised by my son. He years ago advised me to learn email. To do so meant a… (read more)

I am getting Firefox on my tablet so I can use a Portable device. You are on my desktop as advised by my son. He years ago advised me to learn email. To do so meant a non credit class at the local university. It is now many years later and I a retired nurse seeks his advise for all computer related things. Email for communication has been very important as my family is in Saskatchewan, Alberta and BC. In the past I did travel out of Canada but did keep my family aware of my movement and did book my own transportation, accomodation etc. Email allows this. I felt secure using Firefox to do this. You have proven my son was wise in his advise. I can trust Firefox. Vera Hamilton

Asked by tookie 2 days ago

Send Tab from Firefox Android

I don't think Accessibility is the proper topic. I couldn't find a more relevant topic in the list. The concern I have is why the "Send Tab" feature in Firefox for Andro… (read more)

I don't think Accessibility is the proper topic. I couldn't find a more relevant topic in the list.

The concern I have is why the "Send Tab" feature in Firefox for Android isn't in the same place as in the desktop version? It is easily found in the sync menu (shown as the user's email address) but in the Android version it's under share instead of the sync menu where it belongs. Why isn't there any consistency between platforms? Consistency is very important for ease of use, efficiency and user satisfaction. Please at lease try to lix this issue in the next subversion or the next version, which ever is more feasible.

Thank you.

Asked by rtrampert 2 days ago

Shortcut icons of some website not showing.

When I set a shortcut for a website, I just get a randomly colored icon with the first letter of the domain in the center from some website . This happens even though the… (read more)

When I set a shortcut for a website, I just get a randomly colored icon with the first letter of the domain in the center from some website . This happens even though the websites have proper favicons — I checked. The issue seems to be with the app itself, not the sites. I also tried it on a freshly installed latest firfox browser, and the problem persists. One example is https://www.perplexity.ai/, which doesn't show its icon either.

Asked by Fu fu 3 days ago

Last reply by Fu fu 3 days ago

Allowing pop-ups on my Android phone

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" wh… (read more)

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

Asked by Paul Scannell 2 weeks ago

Last reply by Paul Scannell 3 days ago

Back button bug

When browsing with Firefox, I press the back button & sometimes it goes back a couple of pages instead of one page. I'm using the latest version of Firefox on Android… (read more)

When browsing with Firefox, I press the back button & sometimes it goes back a couple of pages instead of one page. I'm using the latest version of Firefox on Android 14

Asked by Reaper15 5 days ago

Firefox Mobile (Android) tab and homepage settings keep resetting

Multiple times a day, I'll open Firefox Mobile and find that the settings have reset themselves: The tabs are set up in grid view, and the homepage has had sponsored shor… (read more)

Multiple times a day, I'll open Firefox Mobile and find that the settings have reset themselves: The tabs are set up in grid view, and the homepage has had sponsored shortcuts added, with Google, Wikipedia, and something about trending stories pinned, as well as stories/sponsored stories toggled back to on.

This happens multiple times a day. Sometimes I will open it and find that not only have my settings reverted in this manner, but *multiple* Google/Wikipedia/trending shortcuts have been pinned.

How can I stop this from happening?

Asked by kchasm 3 days ago

undesired greyscale Android

As of this morning (7-5-25), the app Firefox and only the Firefox app turns my entire phone screen grayscale when it is open in the foreground. The color transition take… (read more)

As of this morning (7-5-25), the app Firefox and only the Firefox app turns my entire phone screen grayscale when it is open in the foreground. The color transition takes about a second, and if I tab to another app or the home screen it takes about a second to transition back to full color. I cannot find any active grey scale settings in either my phone or the app. I have downloaded no extensions to my knowledge.

Asked by fassen177 5 days ago

logging out of Outlook.com, using Firefox for Android

Dear Support, while using my email, Outlook, on my mobile, I cannot log out of my account. Can anybody help, please? Am using the Galaxy A21s Android mobile. Am using… (read more)

Dear Support, while using my email, Outlook, on my mobile, I cannot log out of my account. Can anybody help, please?

Am using the Galaxy A21s Android mobile.

Am using Android 12.

My browser is Firefox for Android, version 140.0.3.

The email is Outlook.com.

Whenever I go into my own account, I click on my profile, and then sign out. In the very recent past, the system has done exactly that. Now, however, the system 'hangs' and does nothing. The only thing that was different was the updating of Firefox for Android.

Could anybody suggest anything, please? Do not want to stay logged on, especially on an Android mobile, Marek

Asked by MAREK_WES 6 days ago