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Transfer from Windows 7 to another Windows 7 (Dual Boot)

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Ap… (read more)

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Application Data including profiles,chrome CSS. New Firefox has larger/wider tabs and the collapsible sidebar does not work, why?

Asked by JimBob 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmarks Firefox 103

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmar… (read more)

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmarked something else. This is Windows 11 with all the latest updates as of 7-31-22. Now I tried Firefox 103 on Windows 7 sp1 and had no problems whatsoever assigning a specific folder for bookmarks, so this leads me to believe that something in Firefox 103 is not jiving correctly with the latest updates in Windows 11, or just Windows 11 itself in general. Thanks, and hope you can reproduce the issue and maybe even fix it ! Max

Asked by maxjenke 1 week ago

Last reply by cor-el 1 week ago

Problem accessing a group on Facebook

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access … (read more)

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Asked by kristin8 1 week ago

Last reply by cor-el 1 week ago

Updates

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitair… (read more)

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

Asked by lifemagician 2 weeks ago

Last reply by MaxLen 1 week ago

Firefox stops responding

Since the last FF update I've been having issues with the browser locking up and not responding. Last time it did this I opened the windows task manager and found 11 FF e… (read more)

Since the last FF update I've been having issues with the browser locking up and not responding. Last time it did this I opened the windows task manager and found 11 FF exes running when I only had 1 tab open and all them were using excessive amounts of RAM. I shut down 7 of the before the browser closed on the 8th one. Why is this happening and how can I stop it?

Asked by davesr300 2 weeks ago

Last reply by Terry 2 weeks ago

Bookmarks

Since upgrading Firefox my bookmarks are now in a list of other things such as History, downloads and password etc. Previously my bookmarks were listed on the toolbar. Ho… (read more)

Since upgrading Firefox my bookmarks are now in a list of other things such as History, downloads and password etc. Previously my bookmarks were listed on the toolbar. How can I get them back on to the toolbar folks

Asked by davidmartin20 2 weeks ago

Last reply by Terry 2 weeks ago

signing in to my AT&T email account

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into… (read more)

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into my email. Why is this a problem and can I talk to someone to get help.

Asked by daphneneris 2 weeks ago

Last reply by cor-el 2 weeks ago

Video Player Fail 103.0

All of a sudden no videos work on multiple sites. KVS video player codec. Not sure if this is what I have had or it is new. How can I troubleshoot or use another inter… (read more)

All of a sudden no videos work on multiple sites. KVS video player codec. Not sure if this is what I have had or it is new. How can I troubleshoot or use another internal video player? Thanks!

Asked by bricmpt 2 weeks ago

Last reply by Terry 2 weeks ago

Changing password

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the sam… (read more)

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.

Asked by nkrauchi 2 weeks ago

Last reply by Paul 2 weeks ago

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (read more)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

intrupt a pop-up page

when I open a page it transfer to another page that is written: Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey … (read more)

when I open a page it transfer to another page that is written:

Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey and to say “Thank You” we’ll give you a chance to get an Apple iPhone 11 Pro!"

And I can't open the page that I want, and this sometimes happen and sometimes not, what should I do.

Asked by navid.ameri68 2 weeks ago

Last reply by Paul 2 weeks ago

tab context menu visibility

tab context menu is not visible to read but if i move the mouse pointer it is visible; how to set it permanently visible and readable; it was visible and readable earli… (read more)

tab context menu is not visible to read but if i move the mouse pointer it is visible; how to set it permanently visible and readable; it was visible and readable earlier but suddenly for the past one month it is not visible and readable; I need your help in this regard as I am not proficient with computer operations

Asked by vrsridharan2005 3 weeks ago

Last reply by cor-el 3 weeks ago

pdf Downloads Showing Up As Chrome HTML Document

I have always downloaded files including pdfs with Firefox with no issues. However, today, any pdf file I download shows up in my download folder as a Chrome HTML Documen… (read more)

I have always downloaded files including pdfs with Firefox with no issues.

However, today, any pdf file I download shows up in my download folder as a Chrome HTML Document which I cannot access.

Any ideas of how to fix and what might have caused this?

Thank you.

Asked by lgrant124 3 weeks ago

Last reply by cor-el 3 weeks ago

Cookie protection isn't consistently appplied

Earlier this week I noted that since the upgrade to 102.0.1 certain sites that I use frequently, such as Gmail and y credit card company, always request TFA. I had added… (read more)

Earlier this week I noted that since the upgrade to 102.0.1 certain sites that I use frequently, such as Gmail and y credit card company, always request TFA. I had added these sites to my exception list. In response to my question I received a couple of good suggestions, including adding Cookie Quick Manager and turning off enhanced tracking protection for those sites.

I also clicked on the box at these sites to remember my computer and not send a TFA request again. These actions worked for a couple of days but no more.

I understand what TFA is and why in some cases it is a good thing, but these are trusted sites and the continual requirement to get a code is more than a little annoying. So I'm looking for another option.

Also, I sent Google a question about why this isn't working in case it's something on their end.

Asked by crl4242 3 weeks ago

Last reply by cor-el 3 weeks ago

I can't install any of the plugins

Unfortunately, I reinstalled some Mozilla browser extensions because they didn't work, and now I can't install any of the extensions, none!!!!!! And for all of them, I ge… (read more)

Unfortunately, I reinstalled some Mozilla browser extensions because they didn't work, and now I can't install any of the extensions, none!!!!!! And for all of them, I get this warning (Installation aborted because the add-on appears to be corrupt.)

Asked by moji 3 weeks ago

Last reply by Terry 3 weeks ago