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When I logged this morning the background fonts had chnged & are now tiny, how do fix this please, thanks ?

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I fig… (read more)

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I figured I could wait! Hump! ) So..., hard to read these tiny fonts after the whole of my computer changed OVERNIGHT, (I also turned 80 in August!) Seems I now have Bing! Please, ANY help would be fantastic.....seems the Techies in my local area have no idea what Firefox/Mozilla is! I am drowning!! I didn't expect that one!! Silly me! Grrr!...Is there any way I can go back to my Firefox etc & ditch Bing? PLEASE?? SlimSylv....

Asked by SlimSylv 4 hours ago

Last reply by cor-el 38 minutes ago

Why am I suddenly unable to access websites that I have used for years with no problem. What is going on. I cannot, for example, go to my Facebook page, and I've had trouble accessing my email. What the heck is going on?

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security… (read more)

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security risk and there's nothing I can do. What has changed. This is distressing in the extreme. I have put virus protection in place, and use a VPN, so I feel reasonably secure in my online work. Something has changed at Firefox, what the heck is it, and how do I correct it?

Asked by em7 6 hours ago

Last reply by cor-el 1 hour ago

Firefox DoH

I run my own DNS and its managed locally. And while I can move it back manually, I keep finding the setting changed. So I need to find out how I can get control of my m… (read more)

I run my own DNS and its managed locally. And while I can move it back manually, I keep finding the setting changed. So I need to find out how I can get control of my machines, OR I have to yank FF from every machine at the house. What can I do to force the machines to use MY DNS and not bypass the security I have put in place.

Having to go to each machine and do this weekly is not a good idea.

Asked by bill.knaffl 11 hours ago

Last reply by cor-el 1 hour ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Support

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from p… (read more)

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

Asked by Alexander 4 hours ago

Last reply by Dropa 3 hours ago

  • Archived

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 6 months ago

Last reply by cor-el 1 month ago

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I doubl… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 1 month ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 4 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Twitch Error with Version 105.0.1

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try aga… (read more)

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try again." so I cleared the cookies/site data. Still unable to login. I know this isn't an error with my account as I can login via Chrome with no issues. Then I tried downgrading to the previous version 104.0.2 and had no issues with Twitch. Most likely, this new version is creating an error with the Twitch site. Hopefully new updates will address this issue - in the meantime, hoping someone has a solution.

Asked by Tychris 4 days ago

Last reply by Skipwoof 4 hours ago

Windows PC corrupted and data loss

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Tec… (read more)

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Technician said its problem is that the SSD is too old and a new laptop is recommended.

I use Firefox since day 1 of that laptop and after a long time I forgot the password. Now I have my new PC and need data from my old Firefox account (not this one), including bookmarks, passwords and read lists.

What to do???

Asked by Westbrook Hatoge Carmichael 11 hours ago

Last reply by HotFudgeSunday 10 hours ago

Embedded link error. How to correct?

Hello. I have an online bookstore that links through Amazon in order to allow my visitors to purchase my books. With my latest book entry (not the dozen others from the … (read more)

Hello. I have an online bookstore that links through Amazon in order to allow my visitors to purchase my books. With my latest book entry (not the dozen others from the past) I am suddenly gettting this error message (SEE ATTACHED FILE) below about embedded links. Is there a way I can get a workaround? I am also sending this request to my hosting site (Squarespace) to see if they have a workaround. The odd part is my other dozen books, which were linked many years ago, do not display this error when their embedded link is clicked.

Asked by happytigers 1 day ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Firefox pink visual display errors and bugs (Flickering and others)

So something off has been happening to firefox with me recently, I am having like visual errors and firefox has been acting weird lately, I remember yesterday when I was … (read more)

So something off has been happening to firefox with me recently, I am having like visual errors and firefox has been acting weird lately, I remember yesterday when I was going to bed I noticed one of my tabs in firefox was flickering pink and what not, And I kinda thought it was a bug and closed itt off then closed firefox off and went to bed, Cue today same thing happened expect the effect was much more bigger, The screen was flickering alot with pink, Some display errors, And I am noticing pink lines that are still there ontop of my tabs and browser entirely, The other windows are not affected by it, Something is off, The screen was flickering in a way like I can see my desktop entirely along with the browser page and so on

I actually do not know the reason but I do feel like its firefox related, Yes I disabeled hardware acceleration and so far I still see the pink lines, Yet nothing is happening aside from the pink lines and I still don't trust it

I don't know what to do need help, Thank you very much

Asked by Seahorsielol 2 days ago

Last reply by jscher2000 - Support Volunteer 19 hours ago