Firefox Support Forum

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the settings. I think that it is crashing and trying to restore my pages because of that, but there are no crash reports when I visit about:crash. I am running the latest version of Firefox and windows 10.

Hello,

The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to solve this??

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

I was lucky enough to be able to buld a new PC recently, Running Windows 10 Pro on a AMD Ryzen 9 5900X rig, Asus Crosshair VII Hero motherboard and 32gb of RAM. Nvidia Gforce 1070 GPU (stand in until I can get better in the new year) Should easily be enough to run Firefox right? Apparently not.

Performance in Firefox is little better than it was on my old rig, (which was still lousy). The browser constantly freezes and locks up, not responding at all to mouse clicks between tabs or on the page. It is especially common when a website opens a file requester, such as when I'm working on my website in Wordpress, but it also happens when working with downloads or seemingly randomly too (my downloads folder is on the C drive and always accessble).

I've tried disabling all plugins (I only have 3, Privacy Badger, Facebook container and Sticky Password), I don't see what point there is in resetting the profile as I only got this computer 3 days ago.

Regards software that might conflict, I run Malwarebytes anti-malware and DisplayFusion but I've tried disabling the latter and still no joy.

I really don't want to Chrome but it's leaving me little choice here. Is there anything else I can try? Thunderbird on the same PC works perfectly.

when i log in to a certain website such as youtube and then exit firefox without logging out of that website (ie youtube) and open firefox again i am already logged out from that website. because of that i have to type my email id and password every time i open firefox.

is it something to do with "Delete cookies and site data when Firefox is closed" in privacy and security?? please help me out with this LIAM

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could enter all my log in details for PayPal but it would not open the PayPal site. This has happened every time I've tried to use PayPal lately. I then have to go and use Edge and do my purchase through there, no problem at all.

Often when I've tried to open a log in window that opens in a separate pop up style window, that window will only open as a tiny window in the top left corner. I have to drag the bottom and sides to get it big enough to fill out. Then when you enter that info ready for the next section, it reverts right back to the tiny window once more. I've done all sorts of things in my settings and mostly no change. I did however get the bank log in window to stop doing it and work properly.

Another issue is the correct time for me here in Aust is no longer being recognised in some cases. One is the Track My Hours App. I enter 'Start now' and it says 6:55 AM when it's actually 4:55 PM on my computer clock! It is not the App as I now use it in Edge as well and it is fine there. I never used to have this problem with the much earlier versions of Firefox, it only started a month or so ago when I got a new computer with the latest version installed, at that stage I think it was 72 and I had other problems as well that finally got sorted.

I really want to continue using Firefox but can't do so with several sites and then waste a lot of time swapping over to another browser. I have version 83 now.

Can anyone please help!!! Thanks.

When I went to open a website I visit numerous times daily (washingtonpost.com) I wasn't taken there but was "offered the chance" to open "openresty". Why? Is this safe?

Thanks, Zintis Muiznieks

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a save the page UI. What should I do? Should I reinstall Firefox?

Potential Solutions:

• Download the Firefox Pocket add-on

I can still access and play YouTube videos but I can't sign in - which I need to do to see the videos I've subscribed to and notifications of when new videos are released. When I attempt to sign in, a screen comes up with what looks like stacked TV screens (see attached image) and "Oops! Something went wrong." That's all I get. I've checked to see if it's an issue with my virus software (Quick Heal) and they advise me it's a browser issue. I've made sure I have the latest version of the browser and I've cleared all history and cookies. Any ideas how to fix this? Thank you. (Please use plain English, I don't speak Computer!)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Since about a week Firefox logs me out of all accounts when I close the browser. I checked the many threads here and have done everything including: Made sure it's not private browsing Made sure the history is not set to clear at exit Cookie settings are in default mode Remember history is on This problem started without me changing any settings on the browser. But I did a fresh install too, and that after clearing the Appdata too so that the install is absolutely fresh. It still continues. Facebook, Gmail, Yandex, and all other accounts are autocratically logged off which is absolutely frustrating. Can any Firefox developer please find a solution beyond "make sure the .... " etc. ?

I started having an issue where I do not get any audio from Firefox. Everything else works fine. Firefox is not muted, it's not turned down in the mixer. I completely uninstalled using Revo Uninstaller to make sure ALL registry and directories were deleted. When I reinstalled it did not give me the "You've already installed" message, so I know this was a complete reinstall.... Still no audio at all.

Firefox takes over 30 seconds to load a tab that I've already opened and seen before.

I mean tabs that have already displayed some content, I switch to a tab, then go back to the tab I was previously on, and it takes over 30 seconds to load, sometimes over 3 minutes. This is making firefox unusable.

And because it doesn't happen all the time, it's not very reproducible for me, but it happens often. Is there a way to fix this?

I have the DuckDuckGo search engine as the only search engine in my list of search engines. There is a very annoying issue with the way Firefox handles searches.

When I enter text into the DuckDuckGo search box two things can happen after hitting Enter to perform the search. If the cursor was positioned just below the search box where Change Search Settings button is located, after hitting Enter the the search defaults to the Options/Search page. This requires reloading my home page retyping my search query and ensure that the cursor isn't located over the Change Search Settings. Since the search engine textbox is located high up on the page instead of in the middle my cursor frequently ends up positioned over the Change Search Settings button. Since I am only using one search engine, it would be great if the Change Search Settings button could be disabled. Can This be done? I haven't been able to disable it with Firefox version 83.0 (64 bit).