Firefox Community Forum

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

i recently made a firefox account synced the data cuz i was getting a new pc. Then when i went to login with the same account none of my bookmarks, passwords or anything was there. It just gave me a fresh account.

Time after time instructions point to an option that isn't available. Examples: Manage Digital Content. (Not there).

Next example: Open Firefox on android and go to Sync and Save. (Not there). Frustrating.

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords?

Thank you

Hi,

I just purchased a new laptop. I signed in under my firefox accounty using my email and none of my history transfered over. I can see it on my phone extensions of firefox. But its not on my laptop.

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is saved... Please help

My Win 11 computer blue screened on me. So, I reinstalled the OS, with saving my data option. Now, after reinstalling Firefox, I can not get all my bookmarks. I have Firefox, with my bookmarks, installed on another computer. How do I sync to grab those bookmarks?

Herb Warren

I'm sorry if this is the wrong forum, but there seems to be nothing else which seems to fit better.

I have developed an iOS App which supports Firefox Sync since about 10 years, so users of my App can directly access their firefox bookmarks. Within these years it seems that Firefox Sync has deprecated the BrowserID authentication method (which I didn't noticed because everthing worked fine) but only since recently the relevant API call "certificate/sign" is no longer working, so the authentication process will fail.

Therefore I'm looking for information how exactly I can implement the authentication now. Unfortunytely it is very hard to find reliable API documentation. Most API docs that are found seem to be heavily outdated and still list the no longer valid "certificate/sign" API call. Even the docs which already mention that Browser ID will be canceled in the future are also already outdated and half of the links lead to 404 pages.

So I would like to ask the following: Is there any definite valid up-to-date API specification for Firefox Sync and its authentication process available (suitable for third-party Apps which can not rely on Firefoxs own internal frameworks and code), and where exactly can I find it. And if a need to register an app ID/client ID and secret to be able to authenticate the App, how and where can I do this? Can anyone point me to the right direction?

Thanks for all the help...

Hello, Is there any way to redirect firefox browser configuration (password tabs) to a specific location? I have chrome and Edge browser done this way, the configuration saves to the “profile.pb” file. It works great and without any problems,. Is there something similar in FireFox? I can't find it.

Hello, I forgot the password of my firefox account. After I changed the password and entered the account, all my account information is lost. Please help me to get my account information back.

I started using Chrome/Brave in order to be able to use profiles because I did not find that feature in Firefox. I really try to get away from google, so I searched extensively and found out: profiles do indeed exist as a feature in Firefox. My question now is: why are there no buttons or easily accessible settings (for example in connection with sync-settings) for using profiles and why does one need to type in strange things in the address bar to access the feature and even to start another instance of firefox with another profile?

My use case is this: I have a private profile, one for my job and one for union stuff which I don't want to mix into my job profile. Yet, on my home computer I'd like to have all three profiles running simultaneously. Sometimes one or more profiled windows have been closed down and I need to open a new window with a specific profile. I understand that I need to open a tab, type "about:profiles" and then scroll through a page with large amounts of techy information on all profiles and press the last one of four buttons under that profile.

I'm quite tech-savvy and typing "about:profiles" is doable for me, but it seems absurd, given that the feature is not sci-fi and is well visually accessible in other browsers (Chrome and Brave: rightclick on profilesymbol and choose from simple list).

Hello everyone, I am experiencing this issue since - I suppose - Firefox Sync existed. My main machine has - like any other machine I own - Firefox always up to date and a set of plugins like No-Script, an ad-blocker, a theme, GUI icon disposition and whatnot. When I install Firefox on a new device or machine and then proceed to sync them, I lost the theme across all my synced devices, ALL of the registered sites I have trained No-Script and the adblocker not to block and my GUI settings. In short every new machine with a fresh install and sync of Firefox will wipe and overwrite to its defaults any synced custom configuration I have. Is there a solution for this?

Thank you.