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Sync error 500

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login f… (read more)

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login few times but same error.

Asked by kd 20 hours ago

Last reply by cor-el 7 hours ago

Sorry. We’ve locked your account.

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need… (read more)

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need my bookmarks, GOD PLEASE.

Asked by denielt 4 months ago

Last reply by gwh74137 11 hours ago

Firefox sync asking to constantly re-sign in -

I've been having this problem for a few months and I cannot figure it out. Firefox sync keeps logging me out and asking me to sign in again. Its happening pretty frequent… (read more)

I've been having this problem for a few months and I cannot figure it out. Firefox sync keeps logging me out and asking me to sign in again. Its happening pretty frequently, and I cannot determine what is the cause - anywhere from once a day to seemingly every hour. It doesn't seem to be related to closing/reopening the browser or restarting the computer.

I've tried: uninstalling/reinstalling firefox and running firefox without any addons. In both cases it didn't work - I signed into sync and then it started logging me out and asking me to sign in again within an hour or two.

Asked by James2019 1 day ago

Last reply by James2019 12 hours ago

  • Solved

Addons enabled/disabled on different Systems

Hey, I have a problem with addons and Firefox Sync On my computer I have 3 addons installed, but I dont need them there because they are useless on this system. But on my… (read more)

Hey, I have a problem with addons and Firefox Sync

On my computer I have 3 addons installed, but I dont need them there because they are useless on this system. But on my Linux Laptop I need these 3 addons to be enabled. Both Profiles are using Firefox Sync to keep the same data. That means if I disable/enable them on one of the devices it affect the other one.

Is there any way to prevent that?

Thanks in advance

Asked by Kurotaku 1 day ago

Answered by cor-el 23 hours ago

My email address is in use by another Firefox account user?

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (al… (read more)

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (already verified by another user).

Is there a way of finding out which account it is registered to? I can't recall ever using this email address in Firefox before?

Thanks

Asked by Grant Prowse 4 days ago

Last reply by jscher2000 1 day ago

Can you sync bookmarks across various devices but then adjust each device?

I have several devices that currently use syncing for bookmarks and passwords. Each device has a different use, so I do not need for instance work-based bookmarks on my h… (read more)

I have several devices that currently use syncing for bookmarks and passwords. Each device has a different use, so I do not need for instance work-based bookmarks on my home game system. Can I delete the work bookmarks from the gaming system without deleting them across the other devices?

If I can, how do I go about doing that?

Thanks!

Asked by sburns3 1 day ago

Last reply by FredMcD 1 day ago

Using an secondary email adress as a new account

Hi, I had an second email address added to my account. I removed it, because I want a second account for this address. But this is not possible. If I want to create a… (read more)

Hi,

I had an second email address added to my account.

I removed it, because I want a second account for this address.

But this is not possible.

If I want to create a new account through the firefox interface, it seems like it is still connected to my old account. If I want to initiate a password reset, this is not possible.

What can I do?

Asked by kb15 2 days ago

Last reply by the-edmeister 2 days ago

Passwords

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise… (read more)

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise? Also, My desktop is a Mac and my email is cox.net My phone is Android with Gmail.com. How can I merge the two? I've stopped using Safari because I can't get my passwords on my phone...and i refuse to switch to Iphone. Love my Android. Any help? Thank y'all very much.

Asked by sealevel2 2 days ago

Last reply by the-edmeister 2 days ago

How do I sync my Firefox mobile sync data to my computer

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone s… (read more)

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone still has all it's files. Firefox was spiking my ram usage by 60% or more yesterday so I uninstalled and reinstall it even though the old and new was both the latest version. When I signed on again, my computer sync data would not bring back my bookmarks, passwords, add-ons, etc..

That's why I want to know how to sync from my phone to my computer, but now my phone can't even sync, if I sync it the date doesn't change at all that it was last sync today. it shows the very last time i sync on my phone which was a month ago. I tried looking up this problem and there were some people who had same problem a few years ago but they still have their files. I have zero files of backup of anything on my computer

Asked by Bell 2 days ago

Last reply by the-edmeister 2 days ago

Firefox will not sync cloud data to new sign-in on my desktop

Essentially I had to reset my PC and restore it. However I did not have the intelligence to make a copy of my Firefox data / bookmarks / passwords etc. I always have sync… (read more)

Essentially I had to reset my PC and restore it. However I did not have the intelligence to make a copy of my Firefox data / bookmarks / passwords etc.

I always have sync turned on and I assumed that when I logged back into my account after the restore my data would sync back down. Unfortunately for the life of me I can not get firefox to sync to my browser.

It's the only PC I had with Firefox so I can even restore from a different device. I'm at a loss as to what I could possible do at this stage.

Asked by Zeeshan 3 days ago

Last reply by Zeeshan 2 days ago

Problems with loggin in to my account / sync

Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (… (read more)

Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (fout means error in english) I can not login on my pc, and when I try to sync from my phone it does not work either. I tried to delete my account, then make it again and it did not work. Reinstalling / restarting my pc does not work either. Help!

Greetings, Jeffrey

Asked by jeffreyzwiers17 2 days ago

  • Solved

Firefox tabs not syncing between iPhone and macbook pro

Hello! While I do have 97 tabs open in Firefox on my iPhone, NONE of them appear in my 'Synced Tabs' Sidebar in Firefox on my macbook pro. To allay the immediate and obvi… (read more)

Hello!

While I do have 97 tabs open in Firefox on my iPhone, NONE of them appear in my 'Synced Tabs' Sidebar in Firefox on my macbook pro.

To allay the immediate and obvious questions: + Yes, I'm running the most up-to-date version of Firefox on my mac (76.0.1) and on my iPhone (version 25 with no additional update available on the App Store) + Yes, I am signed-in on both devices. + Yes, I am signed-in to the SAME account on both devices. + Most surprisingly: YES AND YES, I can SEND a specific TAB from the mac to the iPhone as well as SEND A--ie ONE at a time--TAB from the iPhone to the Mac. Whaaaaaat... why??

(a quick PS: the all-caps words are all-caps-ed for emphasis on how unbelievable this is--I'm far more surprised than I am angry; I have faith in the Firefox community being able to solve this)

To reiterate, despite the situation described above, ZERO tabs appear in the list of Synced Tabs! There is a (fairly meta) screenshot attached below which shows the empty Synced Tabs Sidebar.

THINGS I have ALREADY tried: 1) I have tried signing out and signing back in on the Mac. 2) I have tried pressing/running a 'sync' on both devices. 3) I have searched for archived help files and found one suggesting I look for a "userChrome.css" file in the profile folder buried in the hidden view of my ~/library--I did this and found no such file. 4) I tried signing out and clicking on the 'sign-in to sync tabs' button IN THE Synced Tabs Sidebar ITSELF; I was able to login but... no change. 5) I tried RENAMING BOTH devices. The renaming synced on both sides, but THE TABS ARE STILL MISSING.  :/

I've run out of immediate ideas... I turn to you, here, for help. Please help.

Cheers, MitzvahGuy

Asked by MitzvahGuy 1 week ago

Answered by MitzvahGuy 3 days ago

  • Solved

Account Reset

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in p… (read more)

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Asked by Sean Fagundes 4 days ago

Answered by Eve 3 days ago

Firefox Sync, log out and privacy

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example … (read more)

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example when I am working on a computer other than my own. Thanks for your help. Emmanuel

Asked by emmanuel.quillet 3 days ago

Last reply by FredMcD 3 days ago

Log out from FF account

Have some trouble with FF browser on Linux (kubuntu 20.04). Sometimes, when i open browser (after power off, or restart my computer), found what i'm out from my account, … (read more)

Have some trouble with FF browser on Linux (kubuntu 20.04). Sometimes, when i open browser (after power off, or restart my computer), found what i'm out from my account, and need to input password again and again. I have no idea that happend.

P.S. my English is no good

Asked by NIKITAlternative95 4 days ago

Last reply by FredMcD 4 days ago