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Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 1 year ago

Answered by zeroknight 1 year ago

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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 5 months ago

Answered by Aakash_ Jamadar 5 months ago

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Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and… (read more)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

Asked by meirtu 6 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

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YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 1 year ago

Answered by voidxdofficial 1 year ago

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Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (read more)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Asked by Mark Swan 1 year ago

Answered by Mark Swan 1 year ago

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Can I keep my firefox when I updaate to windows 11

I have windows 10 at moment, but I know I will have to update to winows 11 soon, but I am worried n case I cannot get my Mozilla back again,. Do I start all over again, … (read more)

I have windows 10 at moment, but I know I will have to update to winows 11 soon, but I am worried n case I cannot get my Mozilla back again,.

Do I start all over again, or when I update will my laptop still recognise my Mozilla account.

To be honest, I cannot remember my Mozilla password...eeek !! thanfully, my Mozilla did.

I only want Mozilla, I do not use anythng else.

Thank you for you help.

Barbara from the U.K. x

Asked by barbra.england 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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How do I turn off the pop up blocker in firefox?

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings… (read more)

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings when searched. Help please.

Asked by KLKirshner Art Studio 8 months ago

Last reply by Kate Gardner 2 months ago

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Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 10 months ago

Last reply by cor-el 10 months ago

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Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (read more)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 11 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by Ken Wolstat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (read more)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Asked by martrw1 8 months ago

Answered by jonzn4SUSE 8 months ago

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FF Memory SURGES when accessing finance.yahoo.com/

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged… (read more)

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Asked by peter.donlevy 1 year ago

Answered by peter.donlevy 1 year ago

  • Archived

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

items dragged to overflow menu pop back out, will not stay there

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this. Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all… (read more)

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

Asked by FireFoxSucks 5 months ago

Last reply by Eli Pinkerton 5 months ago

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PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 1 year ago

Answered by Natnael Solomon 1 year ago