Showing questions tagged: Show all questions

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (read more)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Asked by bradwist 5 months ago

Last reply by bradwist 5 months ago

  • Solved

Very odd fonts

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. … (read more)

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!


/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

Asked by hrschindler 5 months ago

Answered by cor-el 5 months ago

  • Archived

firefox 94.0.1 update calamity

after update to firefox 94.0.1 i cant make sense of items typed into most header items (URL, tab names, bookmarks etc...... ) due to missing letters, scrambled characters… (read more)

after update to firefox 94.0.1 i cant make sense of items typed into most header items (URL, tab names, bookmarks etc...... ) due to missing letters, scrambled characters, etc.

I had just allowed a win 10 update (feature update 21h1). I have unintalled that win update, uninstalled Firefox 94.0.1 update, reinstalled firefox (could only find 94.0.1 to reinstall so I did). PROBLEM remains/// help me if you can???

Asked by ldwsr1 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

site fonts

Hello! I have a big problem with fonts used on sites. As you can see in attached photo. The problem persists even after I reinstall the browser. The problem does not exis… (read more)

Hello! I have a big problem with fonts used on sites. As you can see in attached photo. The problem persists even after I reinstall the browser.

The problem does not exists in other browsers.

What can I do? I like Firefox very much, but because of this issue I am forced to use another browser.

Waiting for your solution! Thanks!

Asked by mariustabarcea5 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (read more)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Just like Google You can't answer a SIMPLE QUESTION??????????????

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the firs… (read more)

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the first person EVER to have this problem?????????????? Oh yes since I know your "experts" Just Like Google, will ask me a bunch of pointless questions. i am on a Dell running Windows 7 and yes i am going into FIREFOX settings and changing the fonts. They have also already changed on my computer's Display and Appearance Settings. so no one left to blame.

Asked by Angie M 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Google Docs Incompatibility Issues

Lately everytime I access Google Docs, the text somehow looks very bad. The problem is exclusively in Google Docs website and only happens when using Arial font. The prob… (read more)

Lately everytime I access Google Docs, the text somehow looks very bad. The problem is exclusively in Google Docs website and only happens when using Arial font. The problem did not persist in the other browser. Please help to forward this issue to the development team. Thank you

Asked by evantanurahardja 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

browsing

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 9 months ago

Last reply by timchmielewski 9 months ago

  • Solved
  • Archived

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 1 year ago

Answered by cor-el 1 year ago

  • Archived

Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: �??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~… (read more)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Asked by Matt J 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Version 77 big problem

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached. I tried disa… (read more)

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached.

I tried disabling all addons and plugins, and some other stuff but nothing worked.

So I downgraded to 76.0.1 and everything works fine, it's definetly a problem with version 77.

I guess I won't be updating until I know this problem was adressed.

Asked by bayus.firestorm 2 years ago

Answered by bayus.firestorm 1 year ago