Firefox Support Forum

I normally have more than 1 tab open and Outlook is one of them. When I am on another tab, I normally see number of new emails received when new one arrives. But this is not the case recently.

Hey all.

I am looking to download the Firefox 52 ESR (at least I believe it's supposed to be 52, I dunno if it's 52.0 or one of the later builds) which is said to still work with Windows XP, in the hopes of getting Youtube working again as version 28 works fine on everything BUT that as mentioned here: https://support.mozilla.org/en-US/questions/1234282 , however I am extremely pressed for space on the Primary drive marked C:, which has me worried about downloading and installing a new version onto my primary internal hard drive. However I have two internal hard drives, C and W. Can the ESR be loaded onto a different internal drive (i.e. the W drive), and if so, will it be considered separate from version 28, which is my current version of the program, effectively allowing me to run both versions if I wish to? I know there is supposed to be a way to set up "profiles", which supposedly allow people to run multiple versions of a browser, but I'm not clear on how to do so as I am not a Tech guy. What I would need are pretty much simple, idiot proof instructions, on how to do this, so that I can either have both versions capable of being run, or at least be able to install the new browser to my second internal drive which has ample space to handle everything that the browser requires, space wise.

While using Rogers.yahoo mail in FireFox, the screen freezes after every 2-3 actions (read email, delete email, respond to email, move email to folder etc.). I have to refresh the screen and then it goes along for another 2-3 actions and I have to refresh again. Very frustrating. I opened the same email account in Google Chrome and IE and it works fine there. This started happening yesterday. In perhaps an unrelated thing, I get this error message every day, once, when I start up my PC for the past 2 months: Microsoft.NET Framework Unhanded exception has occurred in your application If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Unable to load DLL 'hppatusg01.dll': The specified module could not be found (Exception from HRESULT:0x8007007E)

I am getting "error while downloading" while trying to install add ons, after having reinstalled, the add ons page now appears very basic with broken images but the navigation bar(ADD-Ons, Extensions, Plugins etc.) is'nt affected. What should I do?(And what is wrong?)

Thanks,

Ray

How can I make Firefox restore all my tabs from the cache instead of fetching all pages? All I want to achieve is that Firefox simply is in the exact same state as it was when it was last closed. This was no problem with Opera, but I couldn't achieve this with Firefox yet. I have disabled the "Don't load tabs until selected" option because the delay when switching to a tab annoyed me. But now Firefox always reloads all pages on startup which also is not what I find the sensible thing to do. Is there a "about:config" setting I could tweak to have Firefox load everything from its cache so I can continue working without having to reload all pages?

Tabs in new update 29 do not move to bottom anymore, So I uninstalled 29 Went here http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/28.0b9/ downloaded the 32 win one and rerolled back to version 28, everything back to normal :). I'll wait till this is fixed in the about:config if ever or there is a fix that isn't too complicated. otherwise I may even move on. I have been a dedicated firefox user since netscape.

everytime i open the browser an unresponsive script pops up, now this is no big deal as i click the 'stop script' option, the problem is with the later firefox versions, im currently on 28 and cannot upgrade due this problem. with any later version it gets much worse, everytime im opening the browser, it freezes and im having these unresponsive scripts popping up every minute, only after about 4 minutes of frozen firefox i can start working normally. now i tried backing up the old bookmarks into HTML and JSON files and restoring them with a crystal clean ff copy but it keeps giving me the script thingy. any way to solve this? thanks community

Hi Guys,

Firefox keeps crashing on my iMac running latest Mavericks. It's really anoyng cause it happens allot.

bp-4d4f7f49-4f99-44b1-982c-7e58c2140504 - 5/4/14 22:36 bp-b209255f-b1c1-411a-91a3-773642140504 - 5/4/14 22:34 EC183342-2607-4E20-9E13-74805DBAB1E2 - 5/4/14 21:34 3585298B-F6BE-4D71-9694-AEC60051CF39 - 5/4/14 21:25 7D75B950-CFAB-4A44-8A0F-34AE43A2C5E2 - 5/3/14 13:58 7125A674-E769-4461-A2BF-22954B91B228 - 5/3/14 13:13 bp-cbd15c13-a1db-47d9-865b-769dd2140503 - 5/3/14 13:12

Any help would be appreciated , thanks.

Hello all, My add-ons are not updating - neither automatically when I open FF nor when I go to the addons page and press "update now". When I go to the mozilla addons webpage and install a new version of addons this works sometimes and sometimes I get "This add-on could not be downloaded because of connection failure" I have "update addons automatically" checked. I have FF 28.0 (I don't like the new FF 29)

Please help, Thanks!

When I went into Firefox Sync, I found that it was linked to my airport via its Mac address. I've removed it, but since then, my airport Mac Address is still listed under "Sync Options" and it comes up with all boxes checked (passwords, browsing, etc.) When I try to uncheck them and click "OK," it returns back to being checked next time that I look. Is this normal? Or if not, how does it happen? Thank you.

FIRST PART. All of a sudden we can no longer open or view videos from youtube. All that appears is a black box. Next is when we open add-ons the view is basic, no images, unable to do certain trouble shooting. What have we done over the last four hours to try and correct? From what we remember, deleted and reinstalled firefrox, reinstalled adobe, java, real time. deleted plug on and addons. reset numerous box's in security and other various screens, deleted files extension and plug ins. open in safe mode. I think you get the point, we are at our wits end and need some help. i will try to past a screen print of what the addon page looks like.

Of course that did not work either, I could not find the paint program and tried to save word, no luck. AARRGGHHH.

Any new suggestions?

desperate on capecod

I stupidly did a Refresh on Windows 8.1 when having trouble with Clean Up disk not working. I know that i need to find the hidden files from other questions on here, and have checked the box for this, but how do i actually access these files, to get them back onto my Desktop. have lost Firefox history and bookmarks,my Avast Security,etc etc. I believe that i can retrieve them, is this right? I am not terribly computer literate but can follow instructions if they are kept simple. many thanks anyone.

When FF29 was released, I discovered that Mozilla had basically just "cloned" Chrome and deleted/broke long-time FF features. So I (and I suspect many, many others) reverted back to the REAL Firefox, version 28. I was wondering if the major blunder(s) had been fixed in the versions following 29?

I run Firefox version 28 on a 64-bit Lenovo G700 laptop running Windows 8.1. I am trying to view videos on news sites. Most of them (ABCNews, CNN, FOXNews, NBCNews) give me no trouble, but two of them--CBSNews and PBS--won't let me view videos. (In IE11 and Chrome, PBS works, but CBS doesn't.) On PBS, I get an error message of "Plug-in file missing". On CBSNews, all I get is a black placeholder (which doesn't respond to either left- or right-clicking) where the video is to play; sometimes, I don't even get that, just white space. I've updated my plug-ins, reinstalled Shockwave Flash several times, and I've gone through my plug-ins turning them on and off, testing them as recommended; I couldn't find any plug-in that was causing trouble. All I know is that PBS uses a "JW" program to put its videos out. I've emailed CBS tech support to see if they could give me some guidance; all they do is recommend Chrome, which (as I mentioned above) doesn't work. I'm at my wits' end; has anyone else run into this kind of thing? Note: there is probably a different solution for each website, since the manifestations are different.

I have an issue with "save as". Can't download whenever I want to choose where to copy something (plus a few other related bugs). Seems not to work when an explorer window is supposed to pop up. I found in FF troubleshooting, that the following 3 files were missing in my "about:config": browser.download.dir browser.download.downloadDir browser.download.lastDir My question is how can I enter them properly? Hoping that's the cause for this issue.

I have upgraded to Firefox v28. I want to save a mp3 file for playing later like previous versions of Firefox. When I click the file it starts playing and does not give me the option to save the file. In Options the 'application' settings for file type MP3 is set to 'save file'. The quicktime plugin is disabled. The media.windows-media-foundation.enabled is set to false in about:config How can I restore Firefox behavior to be like the old versions Thanks

My firefox has been "not responding" and then crashing several times a day basically every day for a while now, maybe a month or two on my Mac. This usually often happens on the site Redfin.com but on other sites as well. The things I can remember that I've done to try to fix it include:

-deleting my firefox user profile and making a new one with all new info
-turning off hardware acceleration
-working in firefox safe mode
-running disk utility on my computer
-running an malware check on my computer, which was clean
-updating all my apps/running software update

Despite the above changes, it continues to crash.

Been receiving "Temporary Error 14" for days now??? I followed the "Workaround" by Signing out of Yahoo Mail, clearing cache and cookie, restarting my web browser and signing back into my Yahoo Mail several times with no success??? Other Family Members are able to log into their Yahoo Mail using the same computer with no problem??? I'm using Firefox 28.0! I'm able to sign-in on a friends computer with chrome???

I am using AMD A10-7700K cpu with Windows 7 x64, this error window immediately appeared when I double click the icon of "Firefox 42 x64" on my desktop.

"Firefox 42 has stopped working", Please HELP!!!