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Firefox hangs and after i close it, still thinks it's still running...

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to clo… (read more)

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

Asked by autolycus1 5 months ago

Last reply by Richard Walsh 1 month ago

Multiple "instances" (NOT duplicates) of Bookmarks Menu (and assoc. folders and bookmarks)

I have multiple "instances" of all of my bookmarks in my Library--specifically, the Bookmarks Menu, the Folders within that menu and all of the individual bookmarks withi… (read more)

I have multiple "instances" of all of my bookmarks in my Library--specifically, the Bookmarks Menu, the Folders within that menu and all of the individual bookmarks within each folder. (See attached; I'm just keeping the Bookmark Menu level but trust me, each one of those 5 instances has the exact same list of Folders and associated bookmarks.) I just want to see ONE instance of them in my library, not all of these redundant instances. When I delete ANY bookmark or folder in ANY of the multiple instances, ALL instances of that bookmark or folder get deleted. Searching the forums, I get solutions for combining duplicates, or backup/restoring bookmarks, or "turning off sync." But none of these relate to my issue (e.g., sync has never been on). They don't act like duplicates (where if you delete one the other remains). It acts as if there are multiple "pointers" to the same menu/folder/bookmark.

Can someone please assist with how I can get rid of the redundant instances/listings of the Bookmark Menu, folders and bookmarks without deleting all of them? I'd ideally like to keep the first one, underneath the Bookmarks Toolbar, so it shows up at the top of my screen.

Thank you.

Asked by Lacoy Loescher 5 months ago

Last reply by snydermws 1 month ago

Windows Copy/Paste breaks after copying anything from Firefox

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I … (read more)

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I cannot paste it anywhere, and my copy and paste stops working. The only way to fix it is to close Firefox, and then run rdpclip.exe as an administrator. I've confirmed the issue only occurs if I try copying from Firefox, as it doesn't happen in Edge.

Does anyone know what might be causing this. It's very frustrating.

Asked by harrison.shane 5 months ago

Last reply by andreashohl100 1 month ago

using mozilla console

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run … (read more)

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

Asked by mail.cadone 2 months ago

Last reply by cor-el 2 months ago

Primary Password

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me th… (read more)

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me the password is incorrect. I am using MacOS Ventura 13.5.2 & Firefox 117.0.1 (64-bit).

Asked by texanian 5 months ago

Last reply by James 5 months ago

Google web page

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot g… (read more)

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot get into about:config to then get to browser.newtabpage.pinned How do I get rid of this Google message?

Asked by deniseblackbourn 3 months ago

Last reply by TyDraniu 3 months ago

Firefox does not allow the display of the Windows Taskbar

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors… (read more)

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Asked by johnbeuke 5 months ago

Last reply by zeroknight 4 months ago

Need Assistance with multiple errors mostly straightening my account up after a repaire crash

NEED MULTIPLE ASSISTANCE. BACKGROUND My PC crashed due to not leaving enough memory, by mistake while trying to reformat my external hardrive which a friend neglected to … (read more)

NEED MULTIPLE ASSISTANCE. BACKGROUND My PC crashed due to not leaving enough memory, by mistake while trying to reformat my external hardrive which a friend neglected to explain or some other factor

I put a SSD hardrive within the PC along with RAM upgrade originally, successfully installing WIndows on the new drive with no issues running windows. However, the SSD is only large enough to run windows and a few other core programs, therefore all other memory mostly must run on the exrernal drive.

Despite the the format, can the external drive be used in a windows format instead of explorer. That was my friends indication. This exrenal drive has been used soley with windows explorer to navigate (I don not know if this is typical as the only navigation means? just wondering if thats normal...your programers. MAIN ISSUE

I use mozilla firefox and have using Mozilla VPN fairly constintantly for some time. I also use Relay for months aslo (I bielive has small charge now being offred to combine the two?)

I may also be paying for another program via Mozilla/firefox but it simply could have been included. STICKING POINT

As a long time user of these companies, I just want to make sure I am not be charged for both MOZILLA VPN as well as RELAY, seperatly or any other programs on my account charged at what is now a discounted. As a subscriber of both programs I seek only my already existing programs are bundled as advertised....please. Thank you, Kevin Smith

(Also I wanted to make you aware i was recently a victum of scamming and net stalking by an old associate who goes by on FACEBOOK as TINA GRACE or FREEBORN roughly 45 female. I do have an open investigation with her and a codefendent with organizations that handle cyber crimes. As some of my emails have been compromised, since changed, please share any unusual activities especially any new financial purposes listed beyond what I want to be able to use again after paying several months without access. VPN in Particular.

TINA HAS BEEN REPORTED TO THE FBI and a file established. Please keep us safe from scammers. P.S. IDK tghe difference for sure betrween email hacking, my own changes, and how to simply pay for my programmes wether thru fault of my own or misunderstand.

Happy year sorry for all the info and request. pl z use [removed email from public] as backup email, I am not sure if my last change is still accutae it should be. been offline for a couple months.

Asked by Mammon 4 months ago

Last reply by Dropa 4 months ago

Firefox updater requires admin permission to run

When I start FF I get a Windows popup requiring an admin username and pw to run Firefox Updater. I'm in a corporate environment and users don't have admin rights (which i… (read more)

When I start FF I get a Windows popup requiring an admin username and pw to run Firefox Updater. I'm in a corporate environment and users don't have admin rights (which is standard for any company doing reasonable security). I checked the properties on firefox.exe and updater.exe and neither requires admin or is set to run in compatibility mode. Chrome and Edge update without an admin requirement.

Asked by mitch28 4 months ago

Last reply by zeroknight 4 months ago

Shopify Web Page will not remain logged in when using Firefox browser.

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my … (read more)

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my Login Page. I've worked with Shopify's Tech team and their investigation suggested...1st-remove cookies and cache on Firefox (did not work), 2nd-they tested their site and came back with no problems, everything works, 3rd-Try using Google Chrome browser to see if I would experience same problem of re-looping to my Login Page, everything works...no-re-looping to my Login Page and every link on the page works. On Shopify's Tech team recommendation as well as my desire to remain with Firefox browser, I need to get this problem of "page disappearing/re-looping to Login Page" on Shopify website fixed. I don't know how to do this. Login - 0b799d.myshopify.com I have reviewed some of the voluminus content on Mozilla Firefox's site and am totally confused with all the jargon/technical nomenclature. I need help! Thank you, Ken H kehi9780@gmail.com 9/23/23

Asked by Kenneth Hiroe 5 months ago

Last reply by cor-el 4 months ago

email address into contact forms or payment forms, I always get a pop up box saying 'enter email address'

When i input my email address into contact forms or payment forms, I always get a pop up box saying 'enter email address' even though I have entered the same email adress… (read more)

When i input my email address into contact forms or payment forms, I always get a pop up box saying 'enter email address' even though I have entered the same email adress I have uysed for the last 20 years !

Asked by hello219 4 months ago

Last reply by Dropa 4 months ago

Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (read more)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 5 months ago

Last reply by zeroknight 4 months ago

How can I get OS X text replacement to work in firefox windows?

On OS X you can define custom text replacements, which I use frequently to save myself typing similar things over and over (my address, email addresses, and some shorthan… (read more)

On OS X you can define custom text replacements, which I use frequently to save myself typing similar things over and over (my address, email addresses, and some shorthand I'm used to from IRC).

It works fine in another window but not in any firefox windows.

Asked by jzadra 4 months ago

Last reply by cor-el 4 months ago

Enable pop-ups on a case-by-case basis

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has pre… (read more)

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?

Asked by Tiggy Chen 4 months ago

Last reply by zeroknight 4 months ago

Spell checker only works on specific text boxes

Hey! I'm working on a translation management software called Plunet. There are text boxes within Plunet where the spell checker does work, and others in which the spell… (read more)

Hey!

I'm working on a translation management software called Plunet.

There are text boxes within Plunet where the spell checker does work, and others in which the spell checker is not even an option. It doesn't recognize misspelled words by underlining them in red, and when I right-click on words, the only option available is "Link". (See screenshot.) Any ideas?

Thanks!

Asked by Cecilia 5 months ago

Last reply by cor-el 4 months ago

is it possible to remove pocket ?

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening i… (read more)

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening it pop up on my screen now and then ? i dont want to hide it ... i want it gone never to see it again that all,

Asked by ric 4 months ago

Last reply by Terry 4 months ago

Where are saved passwords stored in firefox 117 on Mac OS?

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and … (read more)

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

Asked by hzm780 4 months ago

Last reply by cor-el 4 months ago

How to generate passwords from WITHIN the "Logins & Passwords" page (about:logins)?

Hello, I'm trying to change some of my old passwords and I want to use the 'generate password' feature in Firefox. However, this is only available on sign up pages and N… (read more)

Hello,

I'm trying to change some of my old passwords and I want to use the 'generate password' feature in Firefox. However, this is only available on sign up pages and NOT within the about:logins page within Firefox. Is there a way where I could generate passwords from within the about:logins page? Or at least anywhere in Firefox that doesn't involve finding a sign up page to generate a password?

Thanks in advance!

Asked by hanan.little.cat 4 months ago

Last reply by cor-el 4 months ago

Not being shown stories recommended by Pocket

On my work laptop, I disabled "Recommended by Pocket" to avoid distractions. On my personal laptop, that setting is already enabled. But I never see any stories recomme… (read more)

On my work laptop, I disabled "Recommended by Pocket" to avoid distractions.

On my personal laptop, that setting is already enabled. But I never see any stories recommended by pocket when I open a new tab. What can I do about this?

Asked by Andrew Hancock 4 months ago

Last reply by zeroknight 4 months ago