Showing questions tagged: Show all questions
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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 1 year ago

Answered by zeroknight 1 year ago

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Comcast sign in Peer's Certification Revoked

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_er… (read more)

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

Asked by golfskinh 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

FF 116 Scrollbar Buttons Gone

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making: widget.non-native-theme.gtk.scrollbar.allow-buttons True But now it seems… (read more)

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making:

widget.non-native-theme.gtk.scrollbar.allow-buttons True

But now it seems to have no effect. This is under Linux/Mint/Cinnamon. Also, now long-pressing is doing smooth scrolling (I never want smooth scrolling anywhere) and can't find a way to stop that.

I have these set from before:

widget.gtk.overlay-scrollbars.enabled false widget.non-native-theme.gtk.scrollbar.round-thumb false widget.non-native-theme.gtk.scrollbar.thumb-size .85 widget.non-native-theme.scrollbar.size 14 widget.non-native-theme.scrollbar.size.override 14 general.smoothScroll false general.smoothScroll.other false general.smoothScroll.lines false general.smoothScroll.pages false general.smoothScroll.pixels false general.smoothScroll.mouseWheel false mousewheel.system_scroll_override.enabled false toolkit.scrollbox.smoothScroll false ui.scrollToClick 0

Any suggestions appreciated.

Seems like it is always a fight retaining usable scrollbars in Firefox that do not hide, do not change size on mouse-over, do not "warp" on left click, do warp on center click, have a thumb that shows page size, have a background that is not white, and are not microscopic in size! Just call me "traditional"  :)

Thanks

Asked by crxssi 1 year ago

Answered by Terry 1 year ago

  • Archived

Window with 50+ tabs disappeared from history (again) and I cant restore the session

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-… (read more)

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-el (that unfortunately wasn't skilled enough to understand) and from @RayGibson57. But by then, my life was in a flurry and I didn't have time to try the advice. And so, after a while I had, with some effort, gathered many of the old tabs back again, and built up new sessions.

This Monday I was trying to internet while having high fever (something people should never do :o ). I left three blank windows open when I shut down the computer, and next morning those three were the only ones Firefox wanted to remember.

(I still find this change frustrating, bordering on infuriating: what happened to "Choose how many old sessions you want Firefox to remember", I think the maximum was ten?)

Now the fevers left and I went to those answers to try. That Q/A was archived though, so I'm starting again here, from as far as I got following King Rays instructions. They were:

  1. Open the application menu (3 horizontal lines) next to the address bar.
  2. Click on Help -> More troubleshooting information.
  3. With that page open, find Profile Folder and click on Open Folder. That's how you get to the folder with backup files in it.
  4. Set computer up to see all the extensions & system files. By default, the extensions don't show up (.jsonlz4 is an extension).
  5. I found an older file in that sessionstore-backups folder and copied it one level back to the main profile folder.
  6. Renamed the sessionstore.jsonlz4 to sessionstore.jsonlz4.old and the file I copied, I renamed to sessionstore.jsonlz4.
  7. Opened Firefox and that missing window was in the history so I could open it.
  8. Don't make any typos here, because Firefox won't find the files it needs to open.

I got as far as finding the Profile folder and the sessionstore-backups folder.

But I cant find any jsonlz4 file called "sessionstore". Only a "sessionsCheckpoints" and that one is a json file, and the date modified is today.

See screenshots please!

Can anyone talk me trough this like Im a grandmother from Sweden with extremely limited coding & tech skills (which is what I am)?

Asked by annaxt 1 year ago

Last reply by Kẏra 11 months ago

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Restoring Closed Tabs

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on resto… (read more)

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on restore closed tabs there but the option was not provided to click on. How do I restore tabs under this scenario? Thanks.

Asked by scaddell23 1 year ago

Last reply by zeroknight 1 year ago

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why is it so difficult to get spell check to work?

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked… (read more)

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked in the text box on multiple different web pages and there is NO OPTION. It should not be this complicated.

Asked by tremault 1 year ago

Last reply by cor-el 1 year ago

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keep getting request for a primary password but can find the link to create login and passords

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of … (read more)

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of a primary password is blocking me from getting some online personal info I need.

Asked by allanb38 1 year ago

Last reply by cor-el 1 year ago

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ACCESS TO WALMART.COM PROBLEMS

I am trying to log on to Walmart.com and Firefox requires me to sign into my Walmart account in order to access their web page. Is there a setting in Firefox that will en… (read more)

I am trying to log on to Walmart.com and Firefox requires me to sign into my Walmart account in order to access their web page. Is there a setting in Firefox that will enable me to go directly to their webpage without having to enter my Walmart account sign in/logon information each time I want to search for a product on their webpage? In the past, I was always able in the past to access walmart.com without a sign in but I suspect that a recent update to Firefox on my computer now makes me log on to my Walmart account rather than going directly to their webpage. A Tech Support person said that I will have to use Google Chrome rather than Firefox. Is there a way I can access walmart.com directly through Firefox? I really don't want to use Chrome or Microsoft Edge.

Thank you,

Ken Manning [removed email from public]

Asked by jkmanningjr 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Why won't a forwarded domain load on Firefox?

I am forwarding a domain (Domain 1) to a page within a website (Domain 2). It works on other browsers but not Firefox. I have done this successfully before, forwarding … (read more)

I am forwarding a domain (Domain 1) to a page within a website (Domain 2). It works on other browsers but not Firefox.

I have done this successfully before, forwarding a domain (Domain 3) to a different page with the website (Domain 2).

I have tried clearing cache/cookies, refreshing Firefox, uninstalling and reinstalling Firefox, using incognito mode on Firefox. Nothing works.

Why does the page load successfully in other browsers, but not Firefox?

Asked by vickicharronyeg 1 year ago

Last reply by cor-el 1 year ago

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How to access an account with no valid primary email address

I have an account set up with the primary email as an old school email which is no longer functional, but it also has my current email as an additional email. This means … (read more)

I have an account set up with the primary email as an old school email which is no longer functional, but it also has my current email as an additional email. This means when I attempt to use my current email it says I must log in with the primary account. Attempting to log into the primary account fails as when I even try to do a password reset it errors saying that the email bounced, because again the email is no longer valid.

How can I unlink my new email from this account?

Asked by kasicis+1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Foreign bookmarks appear in browser

I have realized I am flooded by alien bookmarks coming into the browser. I have never used any sync options and I made my account within the browser on this very day. I a… (read more)

I have realized I am flooded by alien bookmarks coming into the browser. I have never used any sync options and I made my account within the browser on this very day. I am not using firefox on any other devices and I am 100% sure these are not my bookmarks, they have 0 visits and they appear to be added at one moment. It appears that someone else's bookmarks had been loaded into my collection. I don't know where to look for the source and the Sync option only shows one connected device.

Asked by eligiuszsowa 1 year ago

Last reply by Terry 1 year ago

  • Archived

No security certificate

I was told that the IDW.Community site did not have a valid security certificate. I was also told that I could contact the site administration to fix this issue. My quest… (read more)

I was told that the IDW.Community site did not have a valid security certificate. I was also told that I could contact the site administration to fix this issue. My question is: if I can't access the site how can I contact the site's administration?

Asked by freida_gray 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox browser on Windows 11: Outlook error

8/15/23 Hello! https://outlook.office365.com/mail/inbox I really enjoy using Firefox, and I am currently unable to use Outlook just recently. I have cleared cookies… (read more)

8/15/23

Hello!

https://outlook.office365.com/mail/inbox

I really enjoy using Firefox, and I am currently unable to use Outlook just recently.

I have cleared cookies and cache.

I have reloaded bookmark above.

Outlook works in other browsers.

Thanks for your help,

Darlene


Error message continues:

UTC Date: 2023-08-15T14:15:36.616Z Client Id: DDC1CB3A2D4C474DBC56574CB7494D3C Session Id: 10c4bfa2-5818-4077-89f7-27d914b1dc3e Client Version: 20230804005.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:16975 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:15764 </p>

Asked by dunningdarlene 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Latest Firefox version causing large number of Virus warnings

The latest version installed and is issuing many virus warning messages whenever I start Firefox. It keeps telling me to activate my virus software but it is already runn… (read more)

The latest version installed and is issuing many virus warning messages whenever I start Firefox. It keeps telling me to activate my virus software but it is already running and I have done scans to try to verify my system but all seems well. I have also booted my system from a virus recovery CD (created on a separate system) and scanned my hard disks, again all was clean. I have attached a screenshot of two of the messages for you to see. I have installed Chrome to try and see what is happening but, although it does not issue and messages, it seems to have problems too? Microsoft Edge seems to work OK but I hate it. Please help?

Kind regards, Chris Griffin

Asked by griffinster 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

No video on Teachable

No videos appear at all on Teachable, just a blank space where video should be. I have allowed video and audio (video and audio work on many other sites). I have cleared … (read more)

No videos appear at all on Teachable, just a blank space where video should be. I have allowed video and audio (video and audio work on many other sites). I have cleared my cache. I have to use a different browser to use this site. I have also noticed other sites that have the same problem.

Asked by gd4 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Embedded Google Maps not working on Firefox

Ever since I switched to Firefox I've noticed many websites with embedded Google Maps don't work properly on Firefox. It got really annoying but I ended up opening those … (read more)

Ever since I switched to Firefox I've noticed many websites with embedded Google Maps don't work properly on Firefox. It got really annoying but I ended up opening those websites on Chrome. I tried troubleshooting by clearing cache, disabling themes, and trying private mode but no dice. After some searching I came across a suggestion to disable WebGL (set webgl.disabled to true in about:config). That fixed the map issue but wondering if there's a solution that allows me to use these websites without disabling WebGL.

Attaching screenshots of the map issue with WebGL enabled and the fix with WebGL disabled.

Asked by Harsh Patel 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Typing in Google Search disappears

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happenin… (read more)

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

Asked by Thanzael 1 year ago

Answered by zeroknight 1 year ago