Firefox Support Forum

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I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site automatically loads whenever I open my Firefox browser and keeps installing an addon without any permissions, even if the "Get addon" button isn't clicked. The URL of the site is https://black-mode-for-browser.site/Dark%20Fox%20%E2%80%93%20Get%20this%20Theme%20for%20%F0%9F%A6%8A%20Firefox%20(en-US).php. Please beware before checking on this link.

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

For the past several updates, it seems that Mozilla is becoming a form of bloatware, trying to be all things to all people. Many of us have been involved in the use of computers for 30 years or so, have got our systems to do what we wish to do - we are not gamers, not webpage entrepreneurs, code-writers etc. who marvel in making programme monstrosities.

My system is set up for the disabled - employing VoIP, IP etc. and you f*k it up with your 'forced' changes - yes, they are supposed to be optional, but you throttle and throttle until we have to push 'yes' to update and then we have to trim away what is necessary - in my instance - tools for the disabled of which you don't seem to give a merde. You are all in your own little worlds and don't realize the breadth of the Mozilla community and who uses it - PARTICULARLY FOR SURVIVAL NEEDS - who do not fit into your preoccupations with becoming bigger and better.

Perhaps you might come out with a slimmed down - remove the McD fats and salt - version so that the rest of us can continue to use Mozilla without it causing out computers from shutting down - which has been a problem since the past 3 updates.

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it updates anyway. These updates have caused me to lose bookmarks and saved log in for certain websites. This is frustrating. I cannot go through this everyday, all day. This is my work computer and my technology department cannot seem to find or figure out the issue. I no longer have the option to turn off updates. This is happening on my desktop only. No issues with the laptop. Never had issues with FF updates before; updates would occur overnight and bookmarks were never lost. WHAT GIVES?????????? I have attached screenshots. I have even uninstalled and reinstalled the browser. Cannot use Chrome, Edge or IE for the software I use for work; all modules will not work with those browsers. This is a brand new desktop; less than 6 months old.

Sometimes, I try to click on a link from a page to open in another tab. Firefox opens a new tab, loads part of the page then closes the tab again. If I click on the link a second time, it will sucessfully load the new tab as normal.

This can happen even with a link from Email to Reddit or some such and firefox will start up, partially load the tab and close down again. It's really frustrating.

I've been putting up with it for about 3 months on Win7 thinking it might be my system was overloaded with junk. But I recently upgraded my PC completely, (CPU, Memory, Motherboard and Graphics) and installed Win10 on it and a fresh install of Firefox. It's still happening. It's nothing to do with hardware acceleration or such, this is a totally new PC and a fresh install of Win10 and Firefox with no tweaks.

It's driving me nuts because I want the page to open but I sometimes have to click on the link twice to open it. It's like Firefox is treating the new tab as a popup and closing it.

This morning I upgraded to version 90.0 (64-bit). Since then I can no longer respond to posts in, for example, sci.math. I presume this is an incompatibility between Firefox and google security options. Is there a solution or workaround?

Thank you

I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starting over or trying another browser all together. I was not brought up with computers so not computer literate, I like Mozilla's ethos and donate a small amount when I can, I just need advise about setting things up, I think

The Original email address I used to create my Firefox account is lost.

When I look in the support site the advice is to create a new Firefox Account under a valid email address and then I will be able to sync my data.

I created a new mail address, but if I try to create that new Firefox account with that I get the notification that the primary email address of the account is needed to sign in. But that account does not exist anymore. So I don't see the form I have to fill in to create my new account. Can you help me?

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No hardware changes in the PC, other programs work normally. Changing video drivers does not help.

I would like to keep the hardware acceleration going, otherwise the browser is slower. If the problem can not be fixed i will look for another browser.

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show that anything has changed. new tabs open but don't show up, youtube video audio plays but the screen remains fixed. Firefox usage for just 7 tabs is well over 5 gigatybes of ram and 10-20% cpu at all times.

I attempted everything on the help page, including: killing and restarting firefox, updating firefox, updating windows, restarting my computer, killing firefox and rebooting again, disabling extensions, and updating graphics drivers.

after rebooting with the new windows update, firefox ran smoothly for a brief minute and showed normal cpu/ram usage, but quickly climbed back up to pre reboot numbers.

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Firefox account and sync. When Firefox is closed I am auto disconnected from the account and Logins & Passwords is cleared. Previously I did not have to login to Firefox to access the saved passwords. I've tried various combinations of History settings and login out of Firefox but lock-wise is always empty when Firefox is restarted. I do not have this issues on IOS platforms (phone or tablet).

How do I prevent auto disconnect or lockwise emptying when Firefox is closed? Thanks

Hi

I've posted about this issue before. I've done everything recommended, starting with clearing cache and cookies, disabling add ons and extensions, refreshing firefox and now have done a clean install. The issue persists and I'm stuck!

I have a wordpress business website. On it is a blog page, which links to all my blog posts - see attached image when viewing on Edge. But on Firefox none of the links are visible. They ARE there - if you hover, the cursor changes and I can click on the link and go to the page but I can't actually SEE any of the links.

When I did the clean install, the very first time I visited the blog page everything looked normal. However, after visiting a post and returning to the blog page the links had disappeared again! Firefox seems to be putting some kind of cookie or something on that particular page (it's the only page I'm having issues with) and after the cookie has been installed it blocks all the links.

Please help. This is my business website and if I can't get it working I'll have to stop using Firefox.

1. The First Image is of the URL bar. If you look closely, some of the parts are chipped.
2. The Second Image is of a Button. It's chipped in all sides.
3. The Third Image is a string of dots and hyphens that I've selected with my cursor. It's weirdly torn in the middle.

The Issue is on both Firefox Developer Edition and the normal Firefox. Both are the latest versions. Both are installed on my OS.

I'm on Parrot OS 4.11. I've tried changing the window compositor which is Metacity(Marco) but that doesn't solve the issue. Kernel is 5.10.0-6parrot1-amd64. I'm running on integrated graphics. No third-party graphics driver.

I have Ubuntu installed too and the problem isn't there in Ubuntu. So It's in Parrot. I heavily use Firefox for Web Surfing and Development.

All of them are fresh installs from the official website.