Firefox Support Forum

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

When I log in, refresh, or just open up the website, I'm met with an error message attached below. I use a HP Pavillion Laptop, Windows 11, and am on version 113.0.2 (64-bit). I've tried the following: - Make sure spotify is up to date - Restart my router - Make sure 'Widewine Content Decryption Module provided by Google Inc.' is enabled. - Allow Firefox to play DRM controlled content - Disabled my plugins - Tested this on other browsers (they work) - Made sure I'm not using a VPN. Oddly enough, Spotify's web player seems to function alright in Private mode and the app is fine too. I will try any all solutions presented, please.

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Greetings everyone,

I accidentally double clicked on "Downloads" after accessing the "Tools" menu so all of my downloads in the "Downloads list" is now gone... :(

I know that the actual files aren't deleted but I can no longer see the location of the files I've recently downloaded :( :(

Thank you for any help!

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it adjusted the screen and when I switched back to youtube it did the same on youtube. I wasn't zoomed in or anything. I was just on the tab and it was fine and looked how it should but as soon as I switch to another tab it does it on that tab and then will do it again when I switch back to the tab I was on originally on. I'm on FF vers 113.0.2 (64-bit).

Long story short I've lost about 30-40 tabs and can't get them back. What happened was that my computer was being strangely slow, so I opened task manager to close some stuff with one of them being firefox. I had about 6 windows open, 2 of them having a lot of tabs, the other 4 only having a few. Reopened firefox, click restore previous session and only 3 windows reopen. I've never had this before and am scrambling to try to fix it as the tabs/windows that did not reopen are the ones that were actually important. I've tried to use the scrounger thing that jscher2000 has suggested and haven't been able to find anything (I don't know much about code tho so could probably be missing something). I don't know what to do and am panicking a little as like I said, those windows that did not reopen were important. I'm trying to figure out if firefox saves older versions of the session restore .jsonlz4 files (besides the .baklz4) but they seem to just be overridden/deleted. Is there anything I can do or am I just screwed? Also recently closed windows and tabs options are empty when looking at the history tab, which has also never happened. New update today so could it be that that has caused this problem? Finally, I've looked at the Import and Backup -> Restore option, which has worked for me once when something similar happened, and between Saturday morning and now (Tuesday), there is nothing, which is odd as I close out all my tabs every night and this morning everything was restored perfectly. Yesterday is when I opened a lot of the important tabs for the one window, so could there be some kind of glitch occuring there? Any help would be appreciated Thanks

I know there are ways , with more clicks or longer shortcuts to get to some folders but this is the main and most easily accessible way to get to my bookmarks. I know this has been discussed in some older posts but they are all archived so I can't ask any questions there. Sorting by name, for me, is quite inconvenient as sometimes the bookmarks title isn't immediately, easily remembered. Thanks.

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

var options = {

                   audioBitsPerSecond : 128000,
                   videoBitsPerSecond : 2500000,
                   mimeType : mime
               }

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem to not have this issue. As some more professional examples, www.twitch.tv and www.dndbeyond.com throw this error. I have tried setting temporarily TLS version fallback limit and min to 0, with no change. I'm not really sure how to go about debugging what cyphers these websites do support and why they are throwing these errors. Any help on where to start would be greatly apprecaited.

Hi there! My Website layout not properly show in Firefox browser as shown on other browsers like chrome, apple browser and others. page width shows to short. Is that browser issue or my website? Note: I used some WP plugins in my website.

Hello

Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?

I have one Firefox profile with work and personal stuff, and am creating another profile just for work. I have exported the passwords from the first profile and deleted all my personal ones, so the Excel file just have personal passwords. I am looking for a way to import this file into my new Firefox profile. I see how to do that from another browser, but not from a file or another Firefox profile. Any help would be appreciated.

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.