Firefox Support Forum

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to check if I can access files from live cd and yeah I can see my files but I need to reinstall windows7. When I do it I will loose my files. I need to recover few more things than just files. The question to you is... how can I recover all my tabs, my open session, all logins, passwords etc in Firefox?. Im hoping it is stored somehow deep in windows and I can just copy/paste these files to new reinstalled windows7

When I try to access [https://www.surinenglish.com/] I got the following:

Forbidden. You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. It has worked fine on this system and this browser before and still works fine in Vivaldi. No changes in AV software and no improvement when all extensions disabled. What could be causing it in FF (latest stable, Win 10)?

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users?

Or if there is a decent work around available yet?

And if not, anyone have a good answer as to why Firefox overlooked it in their last major update? Seems rather shortsighted to me. Not being able to pinch zoom on my mac trackpad is highly frustrating. It's pretty much a deal breaker, making me want to migrate back to Chrome or elsewhere. Which is sad, because I thought I'd finally escaped Google for browsing.

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.homedepot.com/p/Milwaukee-15-Amp-1-1-4-in-Stroke-Orbital-SUPER-SAWZALL-Reciprocating-Saw-with-Hard-Case-6538-21/202101594.

I have tried removing all of my add-ons and this does not fix the problem.

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

Can no longer sort the "Unread" column. Hovering over the column heading reads "Number of unread messages in thread" I see no change when I hover or click on this column. I used to be able to sort by unread. Current version is 78.4.0. Thank you.

Hi my youtube and netflix videos are stuttering ,lagging in small as well as full screen on firefox 82 version on ubuntu 16.04.... any help in fixing this problem is highly appreciated

Just installed the latest version of FF (82). Couple of questions I don't see answered in the knowledgebase:

- I have all the font settings set to Arial or sans serif. However, some webpages, such as the NY Times, still show up in a serif font. How do I override that?

- My bookmarks aren't showing on the Bookmarks toolbar--it's blank. (I imported them in HTML from another browser.) The toolbar is on, but no bookmarks. Anyone know why?

- The bookmark icons are all the same gray circle. They change to the appropriate icon for the site if I click on them, but I can't click on all of my hundreds or thousands of bookmarks. Any way to get them to show the correct icon for each site?

Thanks.

Today (oct30) Netflix has stopped working on FF. I'm running v.82.0.2 which just updated maybe yesterday or the day before. It was working yesterday. I'm getting an error "This title is not available to watch instantly - Error code F7121-1331" and won't load any title. I can watch on MS Edge alright. I've tried FF in Safe Mode with no improvement. Any ideas? Thanks.

The other day a few programs got downloaded by accident so I went to Control (Windows 10) and deleted them. I recall at the time that it also added an add on or two in my Firefox Browser.

A couple of things are not working normally when I do a Google search with Firefox so I thought I should go back and delete the add ons that went into my Firefox which I didn't want.

But when I now go to tools and down to add ons all I get is a blank page.

I suspect the problem can be answer by deleting Firefox from my computer and downloading from the start but that will delete all the add ons that I have in the past put into Firefox and I cannot remember them all except Add Block, Webmail Ad Blocker and Adblock Plus.

Can someone please advise me but remember I am old and not at all computer savvy so any help will have to be in very basic description or guide.

Please ???????

On some sites, the Page Up key does not work properly or consistent. For example, on this site:

https://www.worldometers.info/coronavirus/country/us/

When I page down to the bottom and page back up, it takes 19 Page Down keystrokes to get to the bottom. It take one to four Page Ups to get back to the top, and each of the Page Ups varies in distance.

This happens on some other web sites, but not all. It happens on this forum. Sometimes it takes more Page Up keypresses to get to the top than it did Page Downs to get to the bottom.

I'm using Firefox 82.0.2 on Windows 7. It happens in safe mode. It does not happen on Linux Mint.

Is there a setting or change I can make to get this to work properly?

I've been going around in circles for the past hour trying to find a way to reach Firefox (email, chat, telephone) - nothing. So here I am. My problem. I bought a new iMac, Catalina 4 months ago. Nothing but problems which are slowly getting rectified. I think! Luckily, have not had a problem with Firefox which I use as a secondarry browser after the built-in Safari. Well, today, Oct 30,2020, I couldn't open Firefox. Icon on icon bar just bounced until it stopped. Had to force quit. So, I deleted the current version and downloaded a new version. But still, it will not open! Anyone know whats up with this situation?