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Security Check Failed. Clear your browswe cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 3 days ago

Last reply by Ed 28 minutes ago

Firefox and Chatrooms

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Googl… (read more)

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Google Chrome...............low and behold it works

Whats the issue as i believe it started with the latest Firefox update

Thanks so much

Natalie Damsel In Distress :)

Asked by Starzcast 7 hours ago

Last reply by Denys 2 hours ago

Website Not Loading Properly in Firefox

Hi Mozilla Community, I’m facing an issue where my website, [malicious website removed], is not loading properly when accessed through Firefox. It either takes a long ti… (read more)

Hi Mozilla Community,

I’m facing an issue where my website, [malicious website removed], is not loading properly when accessed through Firefox. It either takes a long time to load or sometimes fails to load altogether, even though it works fine in other browsers like Chrome and Edge.

Could you please guide me on what might be causing this issue? Are there any specific Firefox settings or known compatibility issues I should check? Any troubleshooting suggestions would be appreciated.

Thanks in advance for your help!

Asked by Yasmeen Noor 5 hours ago

Last reply by Denys 3 hours ago

Restore previous session option disappeared from my menu a week ago

I use Windows, and my browser is already set to open windows and tabs and to automatically open Firefox on startup. My history is set to Remember History. I've tried usin… (read more)

I use Windows, and my browser is already set to open windows and tabs and to automatically open Firefox on startup. My history is set to Remember History. I've tried using Ctrl + Shift + T with no luck. What else can I do to get this function back?

Asked by KPalmer433 22 hours ago

Last reply by jonzn4SUSE 10 hours ago

I use add-ons to store my writing drafts. For stability, I need to reinstall my OS and Firefox. Will Firefox Sync transfer the add-on data, or just the add-ons? Can you transplant the Storage files for those, or are there tools to decrypt them?

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal o… (read more)

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal of the add-on names from the title due to character limits; these are Form History Control and Text Area Cache.)

I hope the title explains what I am looking for well. My main computer has had... spooky behavior with its file system recently, and I have been recommended to make a back-up, format my drive, and re-install my operating system (possibly upgrading from Windows 10 to 11 in the process). The biggest hold-up to me doing so is this, as I have no idea how to transfer the extension data between installs, or convert it into a human-readable form. The sheer number of writing drafts in those extensions both make losing them an unacceptable situation and copying the data manually into a document entirely impractical. So, can anyone help me with this? For context, I was on Firefox 138.0 when I stopped using my main computer due to those issues. (Note: It will certainly last long enough to do the Firefox Syncing and other back-up operations, just not for many more weeks or months.)

Asked by GrantExploit 13 hours ago

Last reply by jonzn4SUSE 10 hours ago

about:processes does let me go to tabs listed nor shows me names can i search

sense I leave tabs open that I want to watch latter i would like to be able to see the video before I close the tab: when i open it says the tab that is taking the most m… (read more)

sense I leave tabs open that I want to watch latter i would like to be able to see the video before I close the tab: when i open it says the tab that is taking the most memory is "https://youtube.com (15668)" I tried clicking and right clicking but no functional it locate or go tab then i opened the drop down the search bar set it to tabs and typed in "https://youtube.com (15668)" but it showed no results.

Asked by falbochance 19 hours ago

Last reply by TyDraniu 14 hours ago

How to add third-party AI to chatbot sidebar?

I was planning to start using the AI chatbot sidebar finally, tried out all of the free options available and settled on HuggingChat. The very next day, HuggingChat cease… (read more)

I was planning to start using the AI chatbot sidebar finally, tried out all of the free options available and settled on HuggingChat. The very next day, HuggingChat ceased operations. I don't really like the other preset options, but I have a couple of other models that I would be interested in trying out. Is there some way to add a different model than the five preset or am I just out of luck?

Asked by o.neulinger 1 day ago

Last reply by TyDraniu 1 day ago

how to turn off, disable, kill the primary password.

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go. help last chanc… (read more)

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go.

help last chance before i dump firefox!! thanks Buffy Bandley Grammy B

Asked by Grammy B 1 day ago

Last reply by TyDraniu 1 day ago

Having constant problems with Mozilla. See below.

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?… (read more)

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?" I am on my email or reading an article on my email and it goes blank. Also, I get "Restore session or start new session." The only way I can get to start my computer ( getting the password box ) is if I do Control Alt Delete many times.

Very Frustrating indeed!

Asked by hercules012803 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox won't open any lomger

Firefox is my default browser. I few days ago, it failed to open, and continues to do so. When I click on the icon, I get the blue spinning circle for a few seconds, the… (read more)

Firefox is my default browser. I few days ago, it failed to open, and continues to do so. When I click on the icon, I get the blue spinning circle for a few seconds, then nothing. I have tried to refresh and reinstall, but nothing worked.

Asked by Mike 3 days ago

Last reply by Ed 2 days ago

How do i remove this "This time search with" icon on new tab? I don't want it.

Title, i really don't want that small icon on every new tab. You can move it in toolbar customization , but you can't remove it completely. It loads automatically when op… (read more)

Title, i really don't want that small icon on every new tab. You can move it in toolbar customization , but you can't remove it completely. It loads automatically when opening any tab at all , so i see it for a split second. It really bugs me.

Asked by dickholerimming 2 days ago

Last reply by Agent virtuel 2 days ago

an update has changes my settings

idk when exactly this nonsense happen or with which update but thats outrageous. why the hell it canceled in my setting the check mark at startup for opening previous ta… (read more)

idk when exactly this nonsense happen or with which update but thats outrageous.

why the hell it canceled in my setting the check mark at startup for opening previous tabs?! i haven't touched the settings in ages since i set them up so it had to be one of your stupid updates.

fortunatly chatgpt had a solution to bring all my tabs back otherwise i'd fucking rage out.

i'v been using firefox for ages but after this i was really thinking i should switch to something else.

Asked by Isaac965316 2 days ago

Last reply by jonzn4SUSE 2 days ago

Strange bug where inspect element tab tweaks out

Hello to those of you reading this, Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect ele… (read more)

Hello to those of you reading this,

Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect element tab will open and close itself repeatedly for about 3-10 seconds, stop for a bit, and then start again. CPU usage by Firefox skyrockets whenever the glitch occurs.

I have tried Troubleshoot mode, I have tried a clean install, I have tried to refresh Firefox, all to no avail. This doesn't seem to have anything to do with a Firefox update, as the last update to my Firefox was well over a week prior to the start of this issue.

I am running several extensions: uMatrix uBlock DuckDuckGo Privacy Essentials DecentralEyes PrivacyBadger BetterTTV Facebook Container Firefox Multi-Account Containers TTV Ad-block Wikipedia Context Menu Search Redirect AMP to HTML

However, none of these seem to be the cause of this issue as it persists in Troubleshoot mode and after a Firefox Refresh.

The only reasonable lead I have regarding this issue is that the browser console spams the error messages as can be seen in the image attached to this post. A recurring element is "server0.conn0.watcher2.process16". I'm afraid I know only enough about coding to understand that this is probably the root of the issue, but am completely lost on how to fix it.

Another tidbit of information, whose relevance I doubt but am including nonetheless, is that I recently transferred my C:/ drive from an SSD to an NVMe. I'm wondering if perhaps the application is trying to call on a process stored on the other drive. I find this unlikely, as similarly to the point on the Firefox version this only started occurring a week or two after I transferred the drive over.

Any assistance on this matter would be greatly appreciated!

Asked by jesusthevelociraptor 1 week ago

Last reply by Ed 6 days ago