Firefox Community Forum

Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Firefox as my primary browser. Could I get advice when it‘s save to update? Best regards RB

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Sometimes, when I copy and paste a Youtube link into Firefox or I open a Youtube video in a new tab, the video player won't load. Sometimes it's fixed when I reload the page, other times it can only be fixed if I open a new Youtube tab and paste the name of the youtube video in.

Notes: - Tested in privacy browser with only Ublock origin active (no other extensions), did not appear to have this problem (It's a bit difficult to test since it only comes up sometimes with opening Youtube in background tabs/copying and pasting a youtube video)

    - Something I noticed: video player appears to load a lot faster in privacy browser.
    - However, turned off all extensions and themes in non-privacy browser and still had the issue
    - Youtube pages load in the background of privacy browser, but in the normal browser I have to click on them to load

- Turned off hardware acceleration, didn't change anything - Tried troubleshoot mode, doesn't look like the issue is still there? But confused on why the issue still happens when I turn all extensions off not in troubleshoot mode

Wondering if it's an about:config issue? I don't think I changed anything in there, though.

Screenshot of my issue below.

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have Tab Stash on my computer as well, and it not working either. I guess the two problems are related, but I thought I would start with Multi-Account because I didn't want to lose all my bookmarks.

Does anyone have any thoughts on how it fit this?

Thanks,

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Firefox, when moved, opens in full screen. I've seen the info about hovering over the green button and choosing the correct mode, which doesn't seem to exist. There also seems a key command of Command-Control- (something), that doesn't work. Both of these strategies cause the problem to occur, again. Help? I'm on 132.02/Mac Sequoia. [edited email from public]

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice:

"Mozilla Firefox update required A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

When I click on Firefox, the top menu bar is dimmed. When I click on New Tab or New Window, nothing happens. I've downloaded, reinstalled and updated the latest version of Firefox but it doesn't work. I've also clicked Option when opening Firefox. I click Refresh Firefox and it works but when I quit and restart, I'm back to the same problem again.

Yesterday I could open any or all of the downloaded apps on the screen of my Apple laptop. Today, I can't! WHAT IS GOING ON? Being elderly and not very techie (to say the least!), I need simple answers, no jargon please. Is it because my laptop is 'elderly' in tech terms (Catalina 10.15.7) or what? I've used Mozilla most of the time for very many years, but I might swap to Safari or Chrome instead if this isn't sorted out PDQ.

since updating to 132, internet access has deteriorated; frequently having to switch off wifi and switch on again; using macOS Monterey, Version 12.7.6 Regards, John

moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work.

I am shy of what’s needed to run the latest Firefox version and I’m not able to buy a newer laptop, how can I get restated again with the version that will still work on my MacBook ?.

While my laptop was "aseep" something happened to your service. I was kicked off and told to resign in. I did not remember my password. I was cautioned that my data might be lost. What the hell happened?

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03.

The website tech help said Firefox was not compatible with their site but the problem is only one of the computers. What could be causing the problem?

Whenever I use Firefox (latest version) on my iMac running latest Sonoma, numbers appear on every web page i visit. If I go into Troubleshoot mode, they disappear. See screen shot attached

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

The keyboard shortcut to open a private window is not working for me. All other keyboard shortcuts are working, and I can open a private window with the menu. I have tried restarting my computer, updating my computer, and opening Firefox in safe mode, so I am at a loss.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.